Remote CS Team Lead (Contract)
OpenKrill
New York, NY
- Remote job
Openkrill is seeking a proactive Customer Service Team Manager to own daily support operations for a remote market. You will drive coverage, quality, agent performance, and team development while handling escalations within the team. Requirements include 2+ years in customer service with leadership exposure, hands-on experience with Gorgias and Shopify workflows, and strong written English. The role focuses on remote leadership, metrics tracking, and hiring activities. #J-18808-Ljbffr OpenKrill
Vacancy posted 1 day ago
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