Maintenance Engineer

Job Description

Job Description

PAY: Starting at $22/hour depending on experience

SUMMARY

The Engineer is expected to perform highly skilled maintenance and repair for the property, including but not limited to HVAC, electrical, and plumbing tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Hotel Standards

Engineer Duties

• Install, adjust, modify and repair building systems and assess the conditions of all effective operations.
• Identifying faults and implementing preventative methods.
  Replace parts/supplied and authorize the purchase of new parts and supplies.
• Test safety systems, eg. emergency lighting and record keeping
• Report all malfunctioning external signs or unlit areas to security, to be aware of and implement company Fire, Health & Safety, Hygiene, and Electricity at work.
• Perform inspections on a regular basis of working orders and checks adjusts repairs and monitor the building system.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.
• Create and adhere to the annual budget for department.
• Assist with the implementation of the preventive maintenance program for all hotel equipment.
• Assist with periodic inspection of all safety systems.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.
• Assist the engineering staff in adhering to Loss Prevention guidelines.
• Other duties as required
• Ensuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests