Administrative Assistant

Why Join Team RC Are you a customer-focused, detail-oriented professional who thrives in a fast-paced environment? Do you see roadblocks as opportunities and enjoy finding creative ways to improve processes? If you're an organized, proactive problem-solver who loves supporting people andprojects, we want to hear from you! What You Will Be Doing Here At Team RC Gone are the days of the Administrative Assistant sitting at a desk focusing only on answering phones and filing. The Administrative Assistant is a creative problem solver that uses emotional intelligence andexcellent communication skills to work well with others and anticipate the needs of the team. Along with providing fresh ideas and new processes based on their understanding of the City's business and its culture, the Administrative Assistant regularly engages with employees and residents and strives for the ultimate goal of providing amazing customer service to all. This role is perfect for someone who: Exudes customer service – You create a welcoming and helpful experience for all employees. Thrives on organization – You love keeping things running smoothly with efficiency and accuracy. Sees challenges as opportunities – You embrace obstacles with a solutions-driven mindset. Is a strong communicator – You engage with employees, leadership, and external partners in a friendly, professional manner. Enjoys supporting projects – You like juggling multiple priorities and helping department initiatives succeed. About the Public Works Department: Staff: 161 Employees (FT and PT) Facilities: Services 15 City facilities and 8 Fire District facilities Parks and Landscape: Maintains 31 parks, Adult Sports Park and baseball stadium, 125 street front miles of landscape, and a comprehensive inventory of trees, paseos, and trails. Street/Fleet/Storm Drain: Maintains 534 roadway miles, including 4,004 catch basins and 226 signalized intersections, and provides fleet maintenance for 166 vehicles and over 140 pieces of on and off-road equipment. Administration/Project Management: Manages departmental support services, contracts, safety and risk management, budget, and capital maintenance projects. You'll be responsible for: Answering calls from the community and finding answers to their questions or concerns. Distributing incoming mail and processing large, outgoing bulk mailers. Maintaining monthly credit card and budget logs. Processing invoices, subscriptions, contracts, and memberships. Assisting with Payroll timecard approvals Maintain office supply inventory, orders supplies, and uses City Procurement software program. Assisting with Public Works projects, trainings, events and workshops, employee engagement initiatives, recruitment and department communications. Assisting with meeting set-up and clean-up as needed. Provide information and respond to inquiries from employees, the public, or other personnel by interpreting policies, rules, regulations or procedures or by researching files for solutions; may refer visitor or caller to other appropriate sources of information. Tentative Panel Interview: Week of July 13, 2026. All dates are subject to change at the discretion of the personnel officer. Are You Qualified Education and/or Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Equivalent to graduation from high school and 2 years of progressively responsible administrative experience. Knowledge, Skills, and Abilities: Office procedures; office equipment; telephone etiquette; rules of proper English usage, grammar, punctuation, and spelling; the use of personal computing equipment and associated office software used for word processing and spreadsheets; basic record keeping principles and practices; business letter writing and the standard format for typed materials; arithmetic calculations including percentages, fractions, averages or other formulas; perform detailed office support work within classification level; type routine correspondence from drafts; use initiative and sound independent judgment within established guidelines; organize and prioritize work; maintain accurate files and records; establish and maintain effective working relationships with those contacted in the course of the work; operate a variety of office machines including but not limited to a multi-lined telephone, facsimile machine, calculator and copier; establish and maintain various electronic and/or manual recordkeeping systems. Special Requirements: Specified assignments require possession of a valid California Driver's License. All levels require a minimum keyboarding ability of 40 words per minute or demonstrated proficiency at an advanced level in Word. Where Do You Go From Here Application Process: All applicants are required to apply online at The closing date is 5:00 PM on Thursday, July 2, or until 100 applications have been received. Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position. Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and Pass a pre-employment medical exam, Pass a reference and background verification. References will not be contacted until mutual interest has been established. If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States. The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here (Download PDF reader). There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at View email address on click.appcast.io. Applicants may wish to visit the City's official website at for more information.