IT Support Specialist II

IT Support Specialist II – 5756 Company: ColumbiaCare Services Location: Springfield, Oregon Posting Date: 5 days ago About the Position Serve as System Administrator for our network, Mobile Device Management (MDM), Software as a Service (SaaS), and local servers. Lead regular maintenance and update tasks for IT equipment and services. Maintain accurate documentation of help desk tickets, instructions, guides and project progress using department approved resources. Work Schedule Monday through Friday, 8:00 a.m. – 5:00 p.m. (Full Time, Day) Compensation $26.00–$29.00 per hour, DOE/Credentials Differentials: Night Shift Differential: $3.00 per hour for shifts 10:00 p.m.–8:30 a.m. (minimum 2.5 hours). Secure Program Differential: $2.00 per hour for all hours worked in an eligible secure program. Bilingual Differential: 5% additional pay for qualifying employees. Benefits Affordable Medical/Dental/Vision plans. Flexible Spending Account. Generous Paid Time Off. Whole Health & Wellness Reimbursement Program. Professional development and training opportunities. 100% vested retirement plan with up to 6% match. Holiday Pay. Paid Time Off for Mental Health. Company Paid Life Insurance. Spontaneous & Longevity Bonuses. Loan Forgiveness Program Eligibility. Employee Assistance Program (EAP) & Tobacco Cessation Program. Qualifications Bachelor’s degree in Information Technology or Computer Science is highly preferred. Two (2) years of experience troubleshooting and providing IT helpdesk support is preferred. Working knowledge of Microsoft Office (Word, Excel, Outlook) and Mac computers. Valid driver’s license and ability to pass a DHS criminal background check. Must be 18 or older at the time of hire. Additional Information The role is eligible for Public Service Loan Forgiveness (PSLF) Program. We are an equal opportunity employer and embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, or veteran status. Apply today and make a difference in the mental health field. #J-18808-Ljbffr