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Intake Specialist

Educational Service Center of Northeast Ohio

Position Type:
Student Support Services

Date Posted:
8/6/2026

Location:
PEP Connections

District:
Positive Education Program
Job purpose
Engage in comprehensive assessment of the referred child's ecology to determine family and system-identified strengths, needs, resources, stressors, and sources of support, to be used in care planning.


Flexible hybrid work model, which includes meeting clients in a community- or home-based setting and choice to work from home or dedicated office space.
Monday through Friday position with flexible hours based on clients' needs.

Duties and responsibilities

• Conduct comprehensive assessments for OhioRISE care coordination program. Conduct mental health assessments for the Intensive Home-Based Treatment (IHBT) program. Administer certain standardized measures, appropriate to employee's licensure and certifications.
• Work cooperatively with the Intake Manager to schedule and process all referrals to Connections for the OhioRISE care coordination and IHBT programs.
• Availability for emergency or short-notice response to requests for assessment.
• On-call crisis support for Connections' clients assigned to Intake Specialist.
• Face-to-face crisis support and intervention with kids and families while in the community.
• Obtain Child and Adolescent Needs and Strengths (CANS) certification for OhioRISE care coordination and IHBT eligibility. Certification needs to be renewed annually. Must obtain within first 30 days of employment.
• Participate (and pass requirements where applicable) in all required trainings, including but not limited to; First Aid, CPR, Blood Borne Pathogens, and Standards of Practice.
• Participate in administrative and clinical supervision as requested by supervisor, staff development activities, team meetings, and staff meetings as scheduled or assigned.
• Ability to work respectfully with a culturally diverse population of clients and multidisciplinary teams.
• Complete assigned duties competently and within expected time frames.
• Utilize safe work practices for self and others.
• Demonstrate word processing skills and program navigation skills.
• As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day's activities.
• Align practice and work with the agency mission, vision, guiding principles, the trauma-informed Sanctuary Model , the Neurosequential Model and the Re-ED philosophy.
• Adhere to PEP and ESC policies and procedures, as applicable.
• Other such duties as assigned by the Intake Manager

Qualifications
• Bachelor's Degree required with experience in social work, counseling, psychology, mental health, behavioral health or other related field.
• Mental health licensure preferred (LSW, LPC, MFT or other related field).
• Knowledge and understanding of mental health diagnoses, symptomotology and
treatment programming of children/youth.
• Experience working with behaviorally/emotionally challenged children/youth.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Knowledge of mental health services in the community.
• Work professionally, effectively, and collaboratively with others.

Direct reports
None
Vacancy posted more than 2 months ago

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