Now hiring a resort full-time Sales Coordinator

Job Description

Job Description

Tetherow Resort is now hiring for a Sales Coordinator

Why Tetherow?

At Tetherow we energize and inspire our members and guests to live, explore, play and connect, and we encourage the same for our team members. We know our team members are our greatest ambassadors and are critical to our success, and we take pride in providing a beautiful environment where they can learn, grow, and thrive while working together to deliver an exceptional experience. We invite you to explore a career with us and join in the fun!

Who you are…

• You have a minimum of two years of wedding and/or event coordination or equivalent administrative experience; group event/wedding coordination experience in a resort or event space preferred
• You have the ability to work full time in a fast-paced environment with changing priorities, which may require early mornings, evenings, weekends, and holidays, when needed
• You are a self-motivated goal setter with the ability to multi-task and prioritize tasks that are provided from several individuals at one time
• You have stellar organizational skills, flexibility, detail orientation and strong conceptualization abilities
• You display exemplary communication skills and have excellent interpersonal and problem-solving abilities
• You have a passion for service excellence and for creating an exceptional experience for all guests
• You are enthusiastic and positive, and have a professional appearance and pleasant demeanor
• You have computer proficiency, including MS Office products, reporting creation and POS systems
• You have a demonstrated ability to work well independently, and in a task-oriented, team environment, developing constructive and cooperative working relationships

What you’ll do…

• You will answer sales telephone lines in a timely manner. Takes messages, handles customer requests and forwards leads/inquiries to the appropriate salesperson immediately. Assist clients when they are unable to contact managers and are seeking immediate assistance.

• You will assist Director of Commercial Sales & Marketing with reporting such as inquiries, due dates, cut-off dates, leads, etc.
• You will actively track various due dates and important follow up items for payments, menu and event timelines and will assist with email communications
• You will ensure that Group Summaries have been completed and detailed by the sales managers for all incoming groups

• You will assist in responding to inquiries, answering resort questions, and will update and maintain data for the sales & events team
• If necessary, assist with FAM Trips, Client Events, Site Tours, etc. to help support the sales to ensure smooth communication before, during and after an event
• As needed, assist in preparation of the meeting/event room(s) and guestrooms for clients/events
• Help foster and promote a cooperative working climate, maximizing employee communication and morale
• Ensure efficient communication of events/groups with all departments throughout the resort, collaborating with other departments as appropriate to ensure smooth operations and event execution
• Assist in preparing various event documents including creation and printing of signage and menus
• Work with the Sales & Events team & B&C leadership to coordinate receipt and verification of rental equipment, flowers, decorations, etc., as well as other event needs within their daily schedule
• Support the team in billing for group events, from closing out bills in Versa/Agilysys to turning in invoices for special event purchases, including tracking and collection of pre-event deposits
• Assist in addressing guest complaints and problems in a professional manner to ensure a successful outcome

Extra Perks!

• 401(k) plan with Company match
• Medical, Dental, and Vision insurance eligibility
• Golf privileges
• Discounts at Tetherow Restaurants & Golf Shop
• $8 Employee Breakfast & Lunch Meals
• Employee referral bonuses
• Work in one of the most beautiful settings in Central Oregon!

What are you waiting for? Click here, apply and join the team: