Guest Services Associate

Job Description Job DescriptionDescription:We are looking for a friendly, professional, and dependable Guest Services Associate to join our team. This position serves as the first point of contact for our guests and students and plays an important role in creating a welcoming, positive experience from the moment they walk through our doors. The ideal candidate enjoys working with people, is organized and detail-oriented, and can confidently balance customer service, administrative tasks, and a busy front-desk environment. Responsibilities: * Greet and welcome guests in a warm and professional manner* Answer phones and assist with scheduling appointments* Check guests in and out and process payments* Provide excellent customer service while managing front-desk communications* Help maintain a clean, organized, and inviting reception area* Monitor the daily schedule and help keep services running smoothly* Assist with retail recommendations and purchases* Represent the school in a positive, professional, and enthusiastic manner Requirements: * Previous customer service, receptionist, front-desk, salon, spa, or hospitality experience is preferred* Excellent communication and interpersonal skills* Friendly, approachable, and professional demeanor* Strong organizational and multitasking abilities* Comfortable using computers, phones, scheduling systems, and basic office software* Reliable and punctual* Must be available for some evening and weekend shifts