Registered Pharmacy Technician

Job Description

Job Description

We are hiring a Customer Service Pharmacy Technician!!

Job Description

The Registered Pharmacy Technician provides high-quality customer service and technical support within a fast-paced clinic pharmacy. This role focuses on responding to inbound and outbound patient calls, processing prescriptions and referrals, coordinating deliveries, and ensuring accurate patient records and insurance verification. The technician supports pharmacological services, assists with prior authorizations and billing, and serves as a key point of contact for patients, caregivers, referral sources, and other healthcare providers.

Responsibilities

• Respond to inbound and outbound calls from patients, caregivers, and referral sources, delivering a high level of customer service while maximizing productivity.
• Answer questions related to pharmacy services, medication delivery, refill procedures, and general pharmacy assistance.
• Handle a wide variety of customer inquiries regarding products, services, and timeliness of receipt of medications, and help resolve customer complaints in a professional manner.
• Receive and process new pharmacy referrals, verify insurance coverage, and facilitate prior authorization requests as needed.
• Accurately transcribe prescriptions and perform order entry to ensure correct medication, dosage, and day supply.
• Generate and manage reports that follow the cycle fill calendar to send and follow up on refill requests via e-prescribe, facsimile, or phone.
• Coordinate medication delivery logistics and serve as the first point of contact for service-related inquiries and associated needs.
• Support pharmacological services by editing and verifying fill lists, including insurance information, last fill date, billing, and toting.
• Align (short fill) patient medications according to the cycle fill calendar to maintain synchronization of therapy.
• Update patient information in the pharmacy system as necessary to ensure accurate and complete records.

Essential Skills

• High School Diploma or GED.
• Valid Florida Pharmacy Technician License.
• Completion of a board-approved pharmacy technician training program.
• 1+ years of experience in a retail pharmacy setting, handling customer inquiries via phone and in-person
• Strong knowledge of medication brands, generics, and dosing, including day supply calculations.

INTERESTED IN THIS ROLE? SEE BELOW TO BE IMMEDIATELY CONSIDERED:

• I am scheduling phone interviews as early as today. All candidates will be considered immediately within 24 hours of applying directly to Fathima
• HOW TO APPLY DIRECTLY: Email your updated resume, brief intro about your interest, preferred method of communication for you (i.e., call, email, text) to fam @actalentservices.com or CALL- View phone number on ziprecruiter.com

This is a Contract to Hire position based out of Oakland Park, FL.

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Oakland Park,FL.

This position is anticipated to close on Sep 11, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.