Associate

Minimum Qualifications:

Education: Master's degree in social work, Psychology, or another human services field.

Experience:

1. Experience with co-occurring substance use (MICA) preferred when applicable.
2. At least one year of supervisory or administrative experience preferred.
3. Must meet qualifications for Qualified Mental Health Staff (QMHS) per OMH Part 593 regulations.

Work Eligibility: Must be authorized to work in the U.S.

Work Location: Onsite - residential mental health program setting with supervisory, administrative, and on-call responsibilities.

Compensation:

Salary: $73,497.00 a year

What we Offer: We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the role: The Associate Program Director supports the Program Director in overseeing all clinical, administrative, operational, and regulatory aspects of a residential mental health program. This role ensures compliance with federal, state, and accrediting standards while maintaining a safe, therapeutic environment for residents. Responsibilities include supervising staff, coordinating treatment services, managing program operations, supporting fiscal oversight, ensuring quality assurance, and fostering strong relationships with families, community partners, and regulatory bodies. The Associate Program Director helps guide program philosophy, service delivery, and overall performance.

Primary Responsibilities:

• Direct clinical services in the Program Director's absence or as delegated.
• Oversee development, implementation, and review of service plans.
• Maintain a safe, therapeutic environment for residents.
• Assist with intake, assessment, and pre-placement processes.
• Provide clinical oversight of assessments, rehabilitative services, counseling, and crisis intervention.
• Ensure quality and completeness of treatment plans, progress notes, and case records.
• Inform staff of available clinical, rehabilitative, and recreational services.
• Review crisis assessments and intervention strategies with staff.
• Ensure staff accompany residents to medical, social service, and community appointments.
• Report incidents and complete incident documentation per agency policy.
• Coordinate treatment team meetings and collaborate with families, support networks, and external providers.
• Oversee discharge planning and coordination of community resources.
• Establish staff schedules and ensure compliance with time and attendance policies.
• Conduct staff supervision, performance evaluations, and disciplinary actions as needed.
• Support recruitment, training, and orientation of new staff.
• Monitor staff morale and address harassment or discrimination concerns.
• Oversee administrative recordkeeping, office operations, and supply management.
• Maintain accountability of program property, equipment, and vehicles.
• Conduct inspections of resident rooms and facility spaces.
• Support quality assurance activities, corrective action plans, and audit preparation.
• Assist with fiscal oversight, budgeting, purchasing, and revenue monitoring.
• Promote resident and family involvement and develop strategies for collaboration.
• Foster community relations and develop partnerships with local agencies and service providers.
• Conduct internal investigations as directed.
• Attend meetings, inspections, and agency committees as required.
• Perform other job-related duties as assigned.

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Equal Opportunity Employer
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