Clinician Licensing and Credentialing Support Specialist

Department:

38144 Enterprise Corporate - Physician Recruitment

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Fully Remote Mon-Fri 8 hrs/day with flexible scheduling between 6am-5pm

Pay Range:

$28.55 - $42.85

Major Responsibilities:

• Licensing Support: Serve as the subject matter expert on state specific licensing requirements for physicians and APPs. Interpret and clearly explain complex credential dependent regulations; provide clinicians with the information resources and direction they need to complete required applications and documentation; and monitor state processing timelines to anticipate delays and keep licensure efforts on track.
• Document Intake & Quality Review: Lead the intake and thorough review of clinician documentation across regions ensuring accuracy completeness and alignment with state specific requirements. Maintain an organized reliable documentation process that prepares all materials for downstream credentialing reducing barriers and preventing delays once applications are launched.
• Pre-Credentialing Process Oversight: Oversee the full pre-credentialing workflow to ensure all prerequisite stepssuch as documentation intake licensing progress monitoring and confirmation of credentialing site detailsare completed in the correct sequence and on schedule. Maintain visibility into timelines and dependencies so credentialing can begin with sufficient lead time to meet anticipated start dates and avoid preventable delays.
• Credentialing Coordination: Track credentialing milestones and status updates within enterprise systems maintaining clear visibility into progress across clinicians sites and regions. Identify risks or delays early escalate barriers to the appropriate stakeholders and facilitate the information flow needed to keep credentialing activities moving forward. Ensure all dependencies are addressed in a timely manner so credentialing can be completed within required timelines and aligned to anticipated start dates.
• Cross Department Collaboration: Partner closely with recruitment medical staff services managed care and government enrollment teams to align intake workflows and ensure consistent accurate handoffs. Facilitate the exchange of key informationsuch as site details credentialing needs and anticipated start datesto support smooth transitions from offer acceptance through onboarding and into patient care. Strengthen cross-functional coordination by identifying gaps clarifying roles and promoting shared understanding of timelines and dependencies.
• Process Support & Consistency: Support the development and consistent application of standardized forms terminology and tracking tools across all stages of the credentialing workflow. Contribute to workflow updates by identifying gaps recommending improvements and sharing actionable feedback that enhances clarity reduces variation and strengthens operational efficiency across regions and teams.
• Communication & Education: Serve as a key point of contact for clinicians and internal stakeholders offering clear guidance on licensing timelines required documentation and onboarding expectations. Provide accessible explanations set realistic expectations and ensure stakeholders understand their roles and next steps throughout the pre-credentialing and onboarding process.

Licensure Registration and/or Certification Required:

• NA

Education Required:

• Bachelors degreeinHealthcare Administration Business or related fieldor equivalent experience.

Experience Required:

• 2-4years of experience in a healthcare environment including exposure to clinical role structures and general healthcare system operations.

Knowledge Skills & Abilities Required:

• Strong organizational skills with the ability to manage multiple prioritiesand competing timelines.
• Clear professional communication skills for interacting with clinicians and internal partners.
• Ability toidentifyissues escalate appropriately and supporttimelyproblem resolution.
• Capacity to adapt to evolving requirements andmaintainaccuracy in a fast-paced environment.
• Commitment to confidentiality and handling sensitive information appropriately.

Physical Requirements and Working Conditions:

• Remote role with flexible scheduling within standard business hoursperdepartmental guidelines.
• Ability to work in a private secure and distraction-free environment that supports confidentiality and productivity.
• Highspeed internet connection andappropriate technologyto perform job duties effectively.
• Prolonged periods of sitting typing and computer use.
• Ability toparticipatein virtual meetingstrainings and collaboration sessions during standard business hours.
• Occasional extended screen time or repetitive motion associated withcomputer-basedwork.

Preferred Job Requirements

Preferred Certification/License/Registration

• Registered Nurse license issued by the state in which the team member practices or Licensed Clinical Social Worker (LCSW) or LCSW-A working towards full licensure with certification in Certified Case Management (CCM)

Preferred Education

• Masters degree in Healthcare Administration Business or related field.

Preferred Experience

• Experience supportingclinician licensing or credentialing processeswithin a healthcaresetting.

Preferred Knowledge/Skills/Abilities

• Working knowledge ofstate-specificlicensing requirements across multiple clinician types.
• Ability to interpret regulations and translate them into clear actionable guidance.
• Familiarity with enterprise credentialing systems or workflow management tools.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training

• Premium pay such as shift on call and more based on a teammates job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g. full-time part-time per diem temporary etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Required Experience:

IC