Team Leader

Join the SpinXpress Team as a Team Leader in McAllen, TX! SpinXpress is excited to welcome a motivated Team Leader to our growing team in McAllen, TX! We're a fresh and innovative laundry brand on a mission to revolutionize the industry with a customer-first approach. At SpinXpress, we’re creating a new kind of laundry experience—one that’s modern, convenient, welcoming, and safe. We’re proud of the exceptional service we deliver and the passionate team behind it. As a Team Leader, you’ll play a key role in guiding your team to provide outstanding customer experiences that leave every guest smiling. In this role, you'll help cultivate a positive, energetic workplace that encourages teamwork and adaptability. We’re looking for someone friendly, driven, and professional—ideally with experience in retail or food service—who can lead daily operations and grow alongside us. Who we're looking for: A strong leader with a hands-on approach. Someone who thrives in a fast-paced, team-oriented environment. A positive influence who motivates others and leads by example. What we offer: Competitive starting pay with a bonus program. Flexible and dependable scheduling. A casual, welcoming work environment. A meaningful role in our company’s growth and success. Valuable experience in a fast-growing startup within the consumer services space. Be a part of something exciting! If you're ready to grow your career and help shape the future of laundry, we’d love to hear from you. Come make a difference with SpinXpress—where laundry meets innovation. Responsibilities Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences. Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress. Recruit, interview, select, hire, and employ an appropriate number of people for your team. Coach, mentor, and develop the team, including overseeing new employee onboarding. Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels. Handle cash management and transactions accurately. Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List. Participation in and execution of promotional programs. Provide a consistent quality product to the customer while keeping costs low. Addresses customer concerns, issues, and claims in a timely and satisfactory manner. Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers. Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. Empower employees to take responsibility and expect accountability with consistent feedback. Develop strategies that team members can use to better reach a project’s goal. Assign tasks to team members and validate completion. Determine the completion timeline and monitor progress to keep the project on track and on schedule. Communicate clear instructions to team members. Qualifications Minimum of 2 years of leadership experience. On-the-job training. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Knowledge and experience with inventory management. A constant drive to improve the experience of our users and our internal processes: "How can I make things better?" Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary. History of achieving and consistently exceeding professional goals. Enjoy being in a dynamic job where no task is above or below you. Compensation $16 Hourly About SpinXpress AboutUs Here at SpinXpress, our M ission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – That’s The SpinXpress Way ! #J-18808-Ljbffr