Senior Counselor

Vision & Mission Wheeler's vision is that all people will have the opportunity to grow, change, and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery, and growth at all stages of life. Position Summary The Senior Counselor provides direct services, case management, and coordination of care to an assigned caseload of individuals and families. We serve parents with substance abuse issues, assisting in accessing needed supports and resources in the community, facilitating ongoing communication and advocacy between the family, DCF, school, probation, and any other involved supports or service providers. This position may also facilitate co‑facilitate groups in accordance with standard practice. Hourly Rate $22 Education And Experience / Qualifications BA/BS degree in Psychology, Social Work, Marriage and Family Therapy, Counseling or a related field (required) Previous experience working with clients having mental health and/or co‑occurring substance use disorders Effective time management skills Strong verbal and written communication skills (required) Valid Driver's License and safe vehicle operation in the community, based on program needs Location Manchester, CT Schedule Full time Employee Benefits Nurture Your Health Comprehensive medical and prescription insurance through Centivo Comprehensive dental and vision insurance through Cigna Access to wellness programs to support physical and mental health Secure Your Future Company‑paid life and AD&D insurance 403(b) Plan, with company contributions Fuel Your Career Growth Education Reimbursement Program Training and development opportunities Maintain Work‑Life Harmony Generous paid time off, including 15 vacation days per year, 8 sick days per year, 2 personal days per year, 2 floating holidays per year, and 9 paid company holidays Free and confidential counseling through our Employee Assistance Program (EAP) Essential Duties and Responsibilities Develops case management plans or plans of care and provides direct case management services and/or coordination of care specific to each assigned client and/or family, including interventions necessary to increase the probability of treatment completion, build on client and family strengths, and improve life functioning. Submits and reviews documentation as defined by program. Provides front‑line crisis support to individuals and/or families via phone, in‑home, and/or community settings as needed based on initial assessment and program parameters. Problem‑solves by interpreting and adapting guidelines in the field and reviews situational details and assessment with supervisor for consultation. Makes decisions based on interpretation of presented data and/or refines methods and techniques used. Uses judgment to interpret and adapt program guidelines and procedures based on specific concerns/needs/problems presented by client or family. Determines processes and methods to follow based on assessment of client/family presentation and strengths, taking a course of action from varying alternatives to provide client/family‑centered support and care. Provides group, individual, and/or family counseling to clients with appropriate supervision and coordinates treatment phases with internal and/or external service providers and/or family supports as appropriate. Maintains records of counseling, coordination of care, child and family team meetings, and case management activities for reporting and tracking purposes. Completes all documentation for client medical records in accordance with documentation timelines and complies with Medicaid, licensing, and other regulatory requirements/agencies defined by program. Demonstrates knowledge of basic psychopathology, crisis theory, and other behavioral health concerns, and primary intervention modalities relevant to the target population (e.g., skill building, safety planning, parenting skills, and high fidelity wraparound care). Supports daily program‑specific operational functions as required. May transport clients to appointments or linkages as appropriate. Provides service (evaluation, treatment, wraparound team facilitation, follow‑up, case management) in office and/or community settings outside the office (e.g., homes, schools, hospitals, institutions, other community locations) and maintains a flexible schedule to ensure services are delivered based on client needs and as defined by program. Provides/supports safety planning and crisis intervention/clinical emergencies with appropriate supervision, including rotating on‑call coverage with other team members to ensure 24‑hour availability to clients as required by program. Participates in the development, implementation, and facilitation of initial treatment plan or plan of care, transition plan, and timeline for strategies and next steps as defined by program. Demonstrates knowledge of internal and external levels of care, referral processes, and resources. Makes clinically appropriate referrals for identified support and service needs in a timely manner. Meets direct service productivity goals as defined by program, understands program/department/agency guidelines, goals, and target outcomes, and adheres to practice standards and data collection and reporting protocols. Identifies potential risk factors and takes measures to reduce those risks in the home through appropriate supervision, reinforcement of positive and safe behaviors, trauma‑informed and relationally‑based therapeutic interventions as defined by program. Attends and is prepared for scheduled supervision, team meetings, staff meetings, or rounds to assist in coordinating case management/care coordination and review of treatment plans or plans of care. Seeks additional supervision or consultation as needed and follows through with supervisory directives. Communicates in a positive, effective manner with client, family, and all internal and external providers. Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture. Wheeler Clinic is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law. #J-18808-Ljbffr Wheeler Health