Case Manager

Salary: $51,971.00 Annually
Location : Corrections - 2825 County Farm Road, Athens, GA
Job Type: Full Time
Job Number: 2026-03986
Department: Corrections
Division: Diversion Center
Opening Date: 10/01/2026
Closing Date: 10/15/2026 11:59 PM Eastern


Purpose & Job Related Requirements

REPORTS TO: Diversion Center Superintendent
FLSA STATUS : Exempt - Administrative
CLASSIFICATION : Personnel System
PAY GRADE : 116
SAFETY SENSITIVE : Yes - Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance.

Purpose of Job

The purpose of this job is to select, based on pre-developed criteria, and provide intensive supervision and oversight of residents qualified for the Diversion Center Program. Duties and responsibilities include, but are not limited to: selecting qualified residents, developing a comprehensive work, skills, and training program for each resident based upon individual needs for each resident for the purpose of reducing recidivism, maintaining case files, providing counseling, supervising residents in their effort to complete their assigned program, and insure the residents under the case worker's supervision are closely monitored for eventual success in the program. To perform additional tasks as assigned.

Job Related Requirements

Monday - Friday: 8am-5pm (one hour lunch break included)

May be required to work on religious holidays.

Regular and predictable attendance is required.

Must work cooperatively with others.

When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy.

Emergency Position

This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager.

Minimum Training & Experience Required to Perform Essential Job Functions


Bachelor's degree in Psychology, Social Work, Criminal Justice or Sociology with two years of experience in a corrections, law enforcement, legal, clinical or case management setting required, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Master's degree preferred.

Requires ability to meet current certification requirements set forth in the Georgia Basic Correctional Officer Training program and obtain BCOT Certification in Corrections within twelve months of hire date.

Position requires a twelve-month probationary period.

Must possess a valid driver's license.

Essential Duties, Responsibilities

The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Performs initial intake assessment and criminogenic review of potential residents and their needs upon entering the program

Conducts interviews with residents and potential (and possibly family members) to identify and address the presence of any risk factors.

Creates individualized case plans for residents.

Conducts work assessment checks.

Monitor's and documents resident's compliance with program and court requirements (including reporting, fine and fee payment, performance of community service, and completion of courses, evaluations, counseling and treatment programs.

Participates in drug and alcohol training and testing in order to provide proper supervision.

Establishes appropriate location for any community service requirements with each offender.

Receives, researches, and responds to concerns, inquiries and complaints from employers, various law enforcement agencies, and the general public.

Prepares and maintains computer database records of residents and monitors their progress.

Facilitates and arranges the necessary education and counseling applicable to the resident's case; monitors attendance and compliance closely.

Provides direct individual counseling for residents.

Enters work schedules on the computer for residents.

Appears in court to make recommendations regarding further action on cases; may be involved in making recommendations to the court.

Collects and review check/pay stubs for accuracy.

Establishes and updates dispositional reports, summaries and case files, including all necessary legal documentation for possible revocation hearings.

Co-chairs Diversion Center Classification Committee meetings.

Acts as liaison for the program, coordinates programs with the Probation Office, court, attorneys, and outside program providers.

Determines potential problem residents and assists in resolving problems.

Makes regular job site visits to resident's place of employment.

Presents data, suggestions, and information to the Superintendent or Warden on occasion and as required.

Conducts and documents meaningful contacts with residents in Georgia Department of Corrections Scribe database.


Tracks and coordinates authorized transportation for residents; may transport residents to and from the Diversion Center.

Coordinates, prepares, and distributes programs calendars to residents.

Coaches on job readiness, soft skills, emails, resumes, interviews, etc.


Performs other related duties as assigned.

Knowledge, Skills and Abilities

Knowledge of the policies, procedures, and activities of the Corrections department as they pertain to the performance of duties relating to the position of Diversion Center Case Worker.

Knowledge of the terminology used within the department.

Knowledge of word processing, spreadsheet, and database software.

Knowledge of federal, state and local laws and/or ordinances related to the work release, alternative incarceration of offenders, or incarceration of offenders.

Knowledge and application of the principles and dynamics of Evidence Based Practices in Community and Residential Corrections.

Knowledge of counseling and evaluation of persons, record-keeping systems, and corrections/security procedures.

Skill to deliver tasks associated with position, such as interpersonal communications, observation of behavior of individuals, interviewing and vocational assessment and use of self-defense techniques.

Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations.

Ability to communicate effectively with supervisors, and other staff members.

Ability to use independent judgment in routine and non-routine situations.

Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments.

Ability to plan, organize and/or prioritize daily assignments and work activities.

Ability to comprehend and apply regulations and procedures of the department.

Ability to read, write and perform mathematical calculations.

Supplemental Information
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including personal computer, adding machine, keyboard, automobile/van and projector. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Physical demand requirements are at levels of those of light work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION : Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving / receiving assignments and/or directions.

LANGUAGE ABILITY : Requires ability to read a variety of reports, forms and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare reports, budgets and parole reviews using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence.

INTELLIGENCE : Requires the ability to learn and understand basic principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.

VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including aviation and accounting terminology.

NUMERICAL APTITUDE : Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages and interpret graphs.

FORM/SPATIAL APTITUDE : Requires the ability to inspect items for proper length, width, and shape, visually with automated office machines.

MOTOR COORDINATION : May require the ability to coordinate hands, fingers, and eyes accurately in using automated office equipment. Requires the ability to lift, push, bend and pull objects or materials using body parts as the position necessitates.


MANUAL DEXTERITY : Requires the ability to handle a variety of items such as personal computer, adding machine, keyboard, automobile/van and projector. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION : Requires the ability to differentiate between colors and shades of color.

INTERPERSONAL TEMPERAMENT : Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.

PHYSICAL COMMUNICATION : Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio.
Total compensation at the Unified Government includes a comprehensive set of benefits, a well-established culture of wellness, and a secure retirement that set us apart as a stable Employer of Choice where you can serve and make a difference in the community.


Our Benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.


Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.


As an Employer of Choice, we offer:
Health

• Health Insurance
• Dental Insurance
• Vision Insurance
• Prescription drug plan

Wellness

• Onsite Employee Wellness Center - free for employees, spouse, and children 18+
• Employee Assistance Program
• Wellness education and incentive programs
• Annual Wellness Fair
• Annual employee appreciation events
• Free onsite health screenings (to include hearing, skin cancer, biometric screening, flu shots)
• Safety & Risk training and job-related vaccinations

Family and Career

• Training and professional development opportunities through the Organizational Development Department
• Opportunities and Career Development via the Government Wide Learning Management System

Time

• Annual/Sick leave
• 13 paid holidays per calendar year

Money

• Robust Wellness Program - earn up to $175 per quarter for participation
• Health Savings Account for medical and dependent care
• Employer Paid Pension Plan (10 years of service)
• 457 (b) Deferred Compensation Program with employer match
• Tuition Reimbursement Program
• Public Service Loan Forgiveness Employer - Federal Student Aid
• Financial education programs
• Uniforms provided (if applicable)
• Discount Admissions - ACCGov Parks, Georgia Aquarium

Protection

• Group Accident insurance
• Critical Illness insurance
• MASA Medical Transportation Insurance
• Employer paid basic life insurance
• Whole life insurance
• Employer Paid Short Term Disability
• Long Term Disability
• Contributory term life insurance
• Pet Insurance

To learn more about the Benefits offered at ACCGov, you may access them below.
BENEFITS
WELLNESS

CAREER DEVELOPMENT
01


Which best describes your highest level of education?

• Some High School
• High School diploma or GED from an institution accredited by SACS
• Some education beyond high school
• Technical or Vocational Degree
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree

02


Do you have an Bachelor's degree or higher in Psychology, Social Work, Criminal Justice, Sociology, or a related field? This information must be verifiable by your Education History.

• I do not have a bachelor's degree in a related field.
• Psychology
• Social Work
• Criminal Justice
• Sociology
• Other related field

03


How many years of experience do you have in counseling/case management in a Correctional environment or related field? This information must be verifiable by your work history.

• Less than 6 months.
• 6 months or more but less than 1 year.
• 1 year or more but less than 2 years.
• 2 years or more but less than 3 years.
• 3 years or more but less than 4 years.
• 4 years or more but less than 5 years.
• 5 years or more but less than 6 years.
• 6 years or more but less than 7 years.
• 7 years or more but less than 8 years.
• 8 years or more but less than 9 years.
• 9 years or more but less than 10 years.
• 10 years or more.

04


How many years of experience do you have as a correctional officer or doing related work?

• Less than three years
• Three to five years
• Five to ten years
• More than ten years

05


Do you currently have a BCOT (Basic Correctional Officer Training) Certification in Corrections?

• Yes
• No

06


Please briefly describe any experience you have with case management in a Correctional environment. This must be verifiable by your work history.
07


Do you possess a valid Driver's License?

• Yes
• No

Required Question