General Manager

Overview

Take the Next Step in Your Property Management Career!


SRG Residential is a premier third-party multifamily property management firm committed to creating exceptional communities for residents, clients, and team members. SRG Residential merged with Milhaus in June 2026. The combined organization manages approximately 50,000 apartment homes across more than 20 states. Ranked among the nation's Top 35 Apartment Managers by NMHC, SRG Residential is known for combining operational excellence, innovative solutions, and boutique-style service with the strength and growth opportunities of a national platform.

OPPORTUNITY: GENERAL MANAGER - PALO ALTO, CA

**DAYS/HOURS REQUIRED: MONDAY - FRIDAY, 9AM - 6PM**

Sares Regis Group is seeking an experienced General Manager for our beautiful 628-unit community, Stanford West! This is an excellent opportunity for someone looking to grow their career with a great company in a convenient location!

SUMMARY
This person is responsible for the overall supervision and performance of the property. Some additional duties and responsibilities include but aren't limited to:

• Responsible for hiring, training and developing a competent team.
• Manages daily operations directly or indirectly such as: reviews daily rent recommendations and appropriately identifies opportunities to maximize income.
• Collects rents, including implementation of timely legal delinquent rent procedures; assures resident insurance compliance procedures are in place; assures screening criteria and policies are adhered to; assures resident retention procedures are implemented timely and effectively; makes certain weekly reports are completed timely and accurately; approves invoices and ensures timely and accurate data input; timely and accurately completes any other required reports.
• Reviews and analyzes monthly performance; completes meaningful variance reports; initiates annual budgets and forecasts.
• Identifies potential market challenges; educates self, staff and regional manager about competitors and conditions in the marketplace; creates effective marketing plans.
• Makes certain recurring contract work (i.e. unit cleaning, painting, landscaping) is bid out routinely to assure quality and best price; confirms contractor insurance and lien waiver requirements are in compliance with policy; monitors quality and timeliness of contractor performance.
• Assures OSHA and other safety procedures are implemented; ensures the team is educated as needed regarding safety precautions, including routine safety meetings, and confirms up-to-date MSDS information is available.
• Identifies, in conjunction with the maintenance supervisor, potential repairs or capital projects; confirms quality curb appeal meets standards set by corporate and the regional manager; identifies actual or potential risk management issues.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

QUALIFICATIONS:
• Must have excellent problem solving, interpersonal and communication skills and leadership/supervisory skills.
• Must have 5+ years as a General Manager of 300+ units.
• Must have excellent sales skills
• Must have ability to read, analyze, and interpret general business periodicals. Ability to write reports and business correspondence.
• Must have ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. Ability to apply concepts of basic math.
• Must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD

Salary is $120,000-$125,000 annually. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

PLEASE APPLY ONLINE AT:

SARES REGIS CAREERS WEBSITE

EQUAL OPPORTUNITY EMPLOYER
All positions contingent on completion of successful background screen and drug test.