Sales & Finance Manager

Description Job Summary: At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person ® philosophy. The Sales Manager efficiently accomplishes maximum production, while building a loyal clientele, maintaining exceptional employee relationships, and achieving sales objectives. Job Duties: Provide a world class experience for your customers, colleagues, and employees Adhere at all times to the One Price, One Person ® philosophy Execute all duties in a manner consistent with our values: high-character, engaged, team-player Relentlessly strive to improve your sales and finance closing ratios through constant self-improvement Adhere to Avondale Toyota’s 12 step process, while continuously building further mastery on a daily basis. Build and maintain positive and amiable working relationships with colleagues. Continuous learning of Toyota model lines, Financial products, and monthly factory incentives. Maintain a superior level of competency with computer software tools Exhibit proficiency in deal printing, document preparation, and signing. Provide the Finance Department the ability to fund all contracts efficiently as a result of defect-free execution Establish and maintain lifelong relationships with all customers, sold or non-sold. Responsible for follow-up with 100% of customer contacts Ensure vehicles are defect-free prior to active delivery and the customer understands all features, warranties, and paperwork. Prior to delivery, schedule all customers’ first service appointment, as well as make a Service introduction to emphasize the quality and efficiency of service repairs and maintenance available at our dealership. Attend all mandatory Factory and Instore Trainings. Other duties as assigned Requirements A positive attitude, high level of engagement, sense of urgency, process discipline and customer centricity. Excellent verbal and written communication skills, as well as interpersonal skills to effectively work with employees, colleagues, vendors, and factory personnel. Exceptional organization and multi-tasking skills. #J-18808-Ljbffr