Technical Service and Support Manager
Scientific Search
Technical Service & Support Manager Location: Summerville, SC Step into a high-impact leadership role where you’ll shape the future of technical service operations for cutting-edge scientific equipment. My client is seeking a forward-thinking leader to elevate service delivery, drive innovation, and ensure mission-critical systems supporting research and healthcare operate flawlessly. Why You Should Apply
- Competitive salary range
- Comprehensive benefits including healthcare, 401(k) with match, and PTO
- Relocation assistance provided
- Lead global service strategy with real influence on business outcomes
- Drive digital transformation and ERP-integrated service innovation
- Strong career visibility with executive leadership exposure
- Lead all technical service and support operations across teams and partners
- Drive service excellence through KPIs, SLAs, and customer-focused strategies
- Oversee parts operations, logistics, and aftermarket revenue growth
- Manage warranty programs, analytics, and ERP integration
- Mentor service teams and expand third-party service networks
- Champion digital tools, data analytics, and continuous improvement
- Bachelor’s degree in Engineering, Life Sciences, or related field
- Deep expertise in scientific cold storage or laboratory equipment
- Strong leadership in service operations, parts, and warranty programs
- Experience with ERP systems, digital transformation, and analytics
- Knowledge of regulated environments (FDA, GMP, ISO)
Vacancy posted 4 days ago
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