Appliance Technician

Position Summary Seeking a highly experienced and technically proficient Appliance Technician to diagnose, repair, and maintain a wide range of household appliances while delivering top-tier customer service for our residents. Essential Functions Diagnose and repair a wide range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, garbage disposals, trash compactors, and cooktops. Read and interpret schematics to troubleshoot electrical and mechanical issues effectively. Utilize mechanical knowledge to perform repairs and maintenance on appliances. Provide excellent customer service by communicating clearly with residents regarding repairs and maintenance needs. Assemble appliances on‑site when required, ensuring all components are correctly installed. Maintain accurate records of service calls, repairs performed, and parts used. Collaborate with team members to improve service efficiency and resident satisfaction. Qualifications 5+ years of proven experience in appliance repair. High school diploma or equivalent. Valid driver’s license in the working state and meets company MVR driver eligibility requirements. Familiarity with refrigeration systems and HVAC is highly desirable. EPA 608 certification preferred. Experience working with sealed systems preferred. Prior field service experience, especially in customer‑facing roles. Strong mechanical aptitude with the ability to troubleshoot equipment repair issues effectively. Experience driving a delivery vehicle or box truck is beneficial. Excellent customer service skills with the ability to communicate technical information clearly to residents. Experience providing general maintenance in other trades (Electrical, Plumbing, HVAC) is a plus. Benefits Competitive compensation, including performance‑based bonuses. Comprehensive benefits package – medical, dental, vision, parental leave, 401(k) with company match, and more. Generous time off – PTO based on tenure, 13 paid holidays, and 1 floating holiday. Ongoing learning and development – quarterly summits, town hall meetings, and continuous training. Additional Information Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is a proud Equal Opportunity employer, m/f/d/v. #J-18808-Ljbffr