Patient Coordinator - Great Opportunity for Growth!

Job Description

Job Description

Why DelRicht Research?

Are you ready to take the next step in your career? Do you want to join a rapidly growing organization where strong performance can lead to increased responsibility and future leadership opportunities?

DelRicht Research is looking for a growth-minded professional who wants to make an impact in healthcare, develop new skills, and build a long-term career in clinical research.

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.

DelRicht Research has been recognized as a Top Workplace for 2023, 2024, 2025, and 2026! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

DelRicht Research is seeking a full-time, onsite Patient Coordinator to join our Charleston clinic. This patient-facing position is ideal for someone with professional experience who is ready to take greater ownership, build new capabilities, and work toward future leadership opportunities as the clinic grows.

You'll work closely with patients and the clinic team to coordinate study visits, follow clinical trial protocols, maintain accurate documentation, and help the clinic operate efficiently. We're looking for someone who learns quickly, communicates confidently, adapts well to change, and is willing to step up when the team needs direction.

You do not need to have followed a traditional clinical research career path to succeed here. Candidates with experience in healthcare, patient care, clinic operations, team leadership, or other fast-paced professional environments may bring highly transferable skills to this position.

If you feel capped in your current role and are looking for an opportunity to continue working directly with patients while developing toward leadership, this could be your next step.

Overall, the Patinet Coordinator is responsible for delivering an excellent patient experience while driving accurate, efficient study execution in our Charleston clinic, ensuring:

• Patients have a positive, professional, and comfortable experience throughout their time in our clinic
• Patient visits are completed accurately and efficiently, with close adherence to clinical trial protocols and site expectations
• Patient recruitment, screening, and enrollment activities are supported with a strong focus on follow-through
• Patients are guided through the study journey to help ensure they attend and complete required visits
• Clinical and visit data are entered timely and accurately into required systems and documentation platforms
• Upcoming study volume, including vaccine-related trials, is prepared for and executed smoothly
• Internal teammates, patients, and cross-functional partners receive clear, timely communication
• Issues are escalated appropriately, while decisions are handled independently when appropriate
• Daily clinic operations stay organized across competing priorities in a fast-moving environment
• The broader team benefits from strong prioritization, attention to detail, and confident decision-making

• Required: 1+ years of professional experience
• Strong communication skills and sound judgment in fast-moving or uncertain situations
• A decisive, solutions-oriented approach and willingness to step up when needed
• High attention to detail and ability to stay organized across competing priorities
• Ability to quickly learn protocols, systems, and clinical workflows
• Interest in growing into a leadership role over time
• A collaborative, patient-focused mindset

• Clinical research experience is not required. Helpful backgrounds may include:

  • Healthcare, patient care, clinic operations, or clinical research
  • Team lead, shift supervisor, charge nurse, or other leadership experience
  • RN, LPN, medical assistant, medical scribe, or urgent care experience
  • Electronic data capture or clinical documentation
  • Blood draws, patient visits, or other clinical procedures

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan
• Professional Development Program
• Success-Driven Environment where data drives decisions and insights

Job Type: Full-Time 40+ hrs

Salary Range: $50,000-$60,000

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.