Service Manager
Boucher Group
The Boucher Automotive Group has a rare opportunity for Service Manager The Boucher Group requires an Experienced Automotive Service Manager to lead one of the largest and most successful Service Departments in southeastern Wisconsin. This is a rare and exceptional opportunity for a driven leader with a strong commitment to customer satisfaction and operational excellence. Key Responsibilities Oversee daily operations of a high-volume service department Ensure top-tier customer service and high CSI scores Manage technician productivity, workflow, and lane operations Utilize CDK software (required); experience with any OEM is welcome Lead, coach, and motivate a team of service professionals Qualifications Proven experience in automotive service management or director-level roles CDK experience is mandatory Strong customer service and team leadership skills Must be at least 18 years old Valid driver's license with a clean driving record (past 3 years) Drug testing required WISCONSIN'S LARGEST Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year. The Boucher Group is now ranked among the Top 75 Dealership Groups in the nation! WORKPLACE The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places for the past 11 years. We have earned an A+ rating from the Better Business Bureau. BENEFITS We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers. FAMILY OWNED & OPERATED Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business. COMMUNITY Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more. #J-18808-Ljbffr
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