Back of House Manager | Chick-fil-A Danbury Fair Mall

Job Description

Job Description

JOB DESCRIPTION

Thank you for your interest in a great career opportunity with Chick-fil-A Danbury Fair Mall. We offer a great work environment, fair pay, an educational scholarship opportunity, excellent training, and many advancement opportunities.

The Back-of-House Shift Manager is responsible for leading team members in delivering fast, accurate service to guests while maintaining food safety and quality standards. This role is offered as a part-time position; however, full-time hours are possible depending on the business needs. You must have open availability. This means the ability to work mornings, nights, weekends, and holidays. Availability for Fridays, Saturdays, and holidays is required.

Our Benefits Include:

• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Flexible Hours - Flexible schedule to allow you to meet commitments to your family, friends, school, or sports teams.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends.
• Free Employee Meal - Either before your shift or on your break.
• Scholarship opportunities - Award amounts include: $1,000, $2,500, or $25,000.
• Future Career Opportunities - We strive to promote intentional growth and development to help you reach your professional goals.
• Positive Culture - At Chick-fil-A Danbury Fair Mall, we want every guest and Team Member to have a premium experience. We believe in going above and beyond for each other and our guests.

We are looking for applicants who exhibit the following qualities:

• Open, Honest, and Trustworthy
• Consistent and Reliable
• Mature and Responsible
• Cheerful and Positive Attitude
• Excellent Communication Skills, both written and verbal

Applicants must be able to:

• Successfully run shifts to ensure fast, accurate food is served to standard
• Report for shifts on time
• Operate with a sense of urgency
• Motivate team members
• Communicate clearly in English, bilingual is a plus
• Assist in training new hires, set the tone for the shift, and act as a role model for the team
• Complete all computer-based and hands-on training
• Exhibit mastery of all Back of House positions
• Run Breaks and ensure smooth operations
• Adapt to change and resolve problems without disrupting the business
• Adhere to and enforce all restaurant policies
• Adhere to and enforce food safety and quality standards
• Adhere to and enforce restaurant food preparation standards
• Assist with ensuring low food and labor costs
• Ensure waste and shared table donations are recorded
• Assist with managing inventory
• Perform other duties as needed

Qualifications

• High School diploma or GED required
• 1-3 years of leadership or management experience
• Experience in restaurant operations is preferred but not required. Prior Chick-fil-A experience is a plus.
• ServSafe certification preferred but not required
• Strong work ethic
• Excellent time management skills
• Possess a love for serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Critical Thinker. Self Starter
• Detail-oriented and organized
• Able to work independently and in a team environment
• Be able to work a flexible schedule
• Have the ability to stand for at least 8 hours
• Be able to perform functions that require bending, reaching, turning, lifting, climbing, and stocking up to 40 lbs.
• Valid Driver’s License with a clean driving record
• Reliable transportation to meet opening and closing shifts as needed
• Be available to work on weekends and holidays

Most Chick-fil-A® Restaurants are operated by independent franchisees who make all employment decisions and are responsible for their own content and policies.

• 8-hour shift
• 10-hour shift
• Weekend availability is required
• Holidays
• Day shift
• Night shift
• Overtime can become available
• Monday to Saturday

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? If so, apply today! Upon submitting your application, you will be contacted by a Manager via phone call or email.

We can't wait to meet you!

CHICK-FIL-A STORY:

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” Founder of CFA, S. Truett Cathy.

• Must be at least 18 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Reading, writing, and basic math and verbal communication skills required
• Must work well under pressure
• Positive attitude
• Excited to learn and take initiative
• Demonstrates our Core 4 Values
• Dependable and willing to give your best at all times
• Willing and able to work in a physically demanding role (including the ability to lift up to 25 lbs, work on feet for several hours)
• Must be able to work Fridays and Saturdays

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.