Client Services Coordinator

Client Services Coordinator

High Point, NC | Full-Time | On-Site

Join a Growing Industry Leader in the Triad

Parable Talent is partnering with a rapidly growing organization in the High Point area to identify a Client Services Coordinator who thrives in a fast-paced environment, enjoys staying organized, and is passionate about delivering an exceptional customer experience.

This is an outstanding opportunity to join a well-established company that values its employees, invests in professional development, and offers long-term career growth.

What You'll Do:

As the Client Services Coordinator , you'll serve as the primary communication link between clients and internal teams, helping ensure projects remain on schedule while delivering a seamless customer experience from start to finish.

Responsibilities include:

• Coordinate and manage active customer projects and orders
• Monitor project timelines, milestones, and deliverables
• Provide proactive status updates to customers throughout each project
• Partner with internal departments to ensure customer expectations are exceeded
• Maintain accurate information across multiple systems and reports
• Respond professionally and promptly to customer inquiries
• Identify solutions and help create a positive customer experience at every touchpoint

What We're Looking For:

The ideal candidate is:

✔ Highly organized with exceptional attention to detail

✔ Passionate about providing outstanding customer service

✔ Comfortable managing multiple priorities in a fast-paced environment

✔ An excellent written and verbal communicator

✔ Proficient in Microsoft Excel and Outlook

✔ Experienced in project coordination and customer support

✔ Familiar with Monday.com (preferred, but not required)

Qualifications

• 2+ years of customer service experience
• 2+ years of project coordination experience
• 2+ years of Microsoft Excel experience

Compensation & Benefits:

Starting Salary: $50,000-$60,000 (based on experience)

Benefits include:

• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Professional Development Opportunities
• Retirement Plan

Why This Opportunity?

This is an opportunity to join a financially strong, growing organization that values teamwork, ownership, and exceptional service. The company offers a collaborative culture, opportunities for advancement, and the chance to make a meaningful impact while building a long-term career.

Confidential Search

This search is being conducted exclusively by Parable Talent . Company information will be shared with qualified candidates during the interview process.

If you're interested in learning more, we'd love to connect. Apply today or reach out directly for a confidential conversation.