Customer Service Representative
Ashley Furniture
Customer Service Representative
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
Front Desk & Customer Service: Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.
Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
Cash Handling & Financial Procedures: Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
Audit & Compliance Assistance: Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
Complete any additional tasks as assigned by management
Legally authorized to work in the US.
At least 18 years old
High school diploma or equivalent
Knowledgeable Microsoft Office Suite and system transactions
1 year of customer service, office, and/or administrative experience, preferred
Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities various shifts
Maintain reliable attendance
Thrive in a team environment
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time off
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
$20 - $25 per hour
...Customer Service Representative (CSR) / Operations Coordinator Louisville, KY (In Office) $20–$25/hr + Sales Commission Full-Time About Us Tailor Made Pest and Wildlife is a fast-growing, locally owned company specializing in pest and wildlife solutions....SuggestedFull timeWork at officeImmediate start$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...SuggestedPart timeCasual workRemote workFlexible hours$7.25 per hour
...to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we... .../365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues...SuggestedHourly payFull timeWork at officeLocal areaRemote workMonday to FridayShift workNight shiftWeekend work$11 - $13 per hour
...Customer Service Representative Louisville, Kentucky, United States $ 11.00 - 13.00 (US Dollar) About the job Customer Service Representative We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and...Suggested- ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...SuggestedFull timeFlexible hoursShift workWeekend work
- ...Customer Service Representative Come join our team and open the door to an amazing career at Cunningham Door & Window! We have an immediate need for a Customer Service Representative at our Louisville, KY location. We are the market leader for residential garage...Temporary workWork at officeImmediate start
- ...Are you a sharp, highly organized customer service professional who thrives in a fast-paced environment? We are recruiting for a Customer Service Representative (CSR) to join a nationwide, leading independent provider of innovative warehouse storage Customer Service Representative...
$20.31 - $24.12 per hour
...Inside Sales Representative Sunbelt Rentals--the fastest growing rental business in North... ...responsible for supporting telephone and walk-in customers with rentals of all types of... ...industry experience Strong customer service & telephone skills Solid computer and...Full timeTemporary workFlexible hours- ...Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly...Immediate startFlexible hoursWeekend workAfternoon shift
$20 per hour
...Description The Customer Experience Agent renders extraordinary customer service and is responsible for providing account details, articulating product information, and promoting programs to tax professionals and their clients. *Call Center Reps will be taking...Contract workTemporary work$15 per hour
...Customer Service Representative As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they needright when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections...Hourly payFull timeTemporary workCasual workWork at officeLocal area- ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payFull timeTemporary workPart timeLocal areaFlexible hoursShift work
- ...Overview - Monday through Friday, Generally 8am-5pm Position Overview Communicate customer delivery needs and appointment dates/times, quote rates of customer and relates service requirements to dispatchers. Regularly use own discretion and judgment in making...Work at officeMonday to Friday
- ...Customer Service Representative The Customer Service Rep is responsible for handling inbound and/or outbound phone calls from/to patients, caregivers and providers and provide appropriate customer service and an effortless experience to the caller. Must be able to work...Work from home
- ...Customer Service Representative As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone and e-mail. You will be responsible for providing adequate customer service in a professional manner. Additionally, you will be responsible...Full timeFlexible hoursShift workDay shift
- ...Call Center Representative Founded in 1979, Family Allergy & Asthma is one of the nation'... ...and immunology care. Our comprehensive services include: Allergy and asthma evaluation... ...skills Excellent communication and customer service skills Previous customer...Work at officeLocal areaShift work
$16 per hour
...Overview Join Lap of Love as a Call Center Representative (internally known as Veterinary Care Coordinator). This remote, home-based role provides compassionate customer service to pet families seeking Lap of Love's end-of-life care services. Lap of Love is a national...Hourly payFull timeTemporary workRemote workWork from homeNight shiftDay shift$16 per hour
...Sunday 10 AM-3 PM CST Position Overview We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will provide exceptional customer service by handling inbound and outbound calls, assisting customers with banking,...Temporary workWork experience placementRemote workWork from homeMonday to FridayFlexible hoursRotating shiftWeekend work- ...Customer Service Rep Domino's Pizza in Louisville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11517 Shelbyville Rd. location. As a key member of our front-line staff, you'll play a crucial role...Shift work
- ...Customer Service Representative - USCG NMC Work Location: Martinsburg, WV Schedule: Full Time; fully remote Relocation: N/A Note: This position requires Public Trust Clearance . Iron Mountain Solutions currently supports a contract providing call center support for the...Full timeContract workRemote workRelocation
- ...Category : Customer Service/Support As a Customer Support Specialist, you will serve as a primary point of contact for our clients,... ...related requests. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to...Ongoing contractRemote workWork from homeShift work
- ...Customer Service Representative Customer Support Crown Packaging Corp. is seeking a Customer Service/Sales Support Representative to join their team in Louisville, Kentucky! About the Company. Crown Packaging Corp. is a leading provider of packaging solutions for businesses...
- ...Customer Service Representative (CSR) Are you a sharp, highly organized customer service professional who thrives in a fast-paced environment? We are recruiting for a Customer Service Representative to join a nationwide, leading independent provider of innovative warehouse...
$29.59k
...BMV Customer Service Representative Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits...Full timeWork experience placementWork at office- ...About the job Travel Customer Representative Company Overview: Penny’s Adventures is a leading travel company that specializes in creating unique... .... We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting...Remote workFlexible hours
$14 - $18 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting...Hourly payFull timePart timeShift workNight shiftWeekend work- ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Start working todayLocal area
- ...Advatix, Inc. is seeking a Customer Service Sales Support Representative to back both customers and the sales team with outstanding service, document management, and coordinated communications. Responsibilities include handling calls and emails, updating accounts, and...Permanent employmentFull timeLocal area
- ...Category : Customer Service/Support As a Customer Service Specialist, you will serve as a primary point of contact for our clients,... ...related requests. Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to...Ongoing contractWork from homeShift work
- ...Spectrum Customer Service Representative Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you'll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
- client relations specialist Louisville, KY
- customer service expert Louisville, KY
- customer service representative - weekly pay Louisville, KY
- customer service representative insurance Louisville, KY
- virtual customer service associate Louisville, KY
- customer service officer Louisville, KY
- service representative Louisville, KY
- at home customer service representative Louisville, KY
- online customer service representative Louisville, KY
- immediate hire customer service representative Louisville, KY

