Customer Service Associate

Job Description

Mail Processor

About the Role:

As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be responsible for sorting, processing, and distributing mail items accurately and in a timely manner. This position requires excellent attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.

Essential Job Responsibilities:

• Receive, sort, and distribute incoming mail, including letters, packages, and parcels.
• Process outgoing mail, ensuring proper postage and addressing.
• Operate mail processing equipment, such as postage meters, letter folding machines, and envelope sealers.
• Maintain accurate records of incoming and outgoing mail volumes.
• Assist with the preparation and processing of bulk mailings.
• Handle confidential and sensitive materials with discretion.
• Monitor and replenish supplies necessary for mail processing operations.
• Assist with other clerical tasks and office duties as needed.

Qualifications:

• High school diploma or equivalent.
• Previous experience in mailroom operations or a similar role preferred.
• Familiarity with mail processing equipment and procedures.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently as well as part of a team.
• Proficiency in basic computer skills, including email and word processing software.
• Good communication skills, both verbal and written.
• Ability to lift and carry packages weighing up to 50 pounds.
• Willingness to adhere to company policies and procedures regarding mail handling and security.

"The pay range for this position starts at $18.4 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."