Director of AI & Data - Home Care

Location: Richmond, VA (Hybrid; travel as needed) Employment Type: Contract -potential extension/long-term opportunity About Care Advantage Care Advantage is a leading home health organization recognized for delivering high-quality, compassionate care to the communities we serve. We operate at the intersection of healthcare excellence and technology innovation , supporting patients and caregivers through scalable, data-driven solutions. As part of our continued growth, we are undergoing a full-scale digital transformation , investing heavily in modern data infrastructure and artificial intelligence to drive: Better patient outcomes Operational efficiency Financial performance Workforce empowerment The Role: Why This Position Matters This is not a maintenance role-this is a build, transform, and lead mandate . The Director of AI & Data will serve as the enterprise owner of our AI and data ecosystem , responsible for: Setting strategy and governance Driving execution and adoption Delivering measurable business outcomes You will partner directly with executive leadership and act as a force multiplier across the organization , transforming raw data into actionable insights and AI-powered capabilities. This role is ideal for a leader who thrives in high-ownership, high-visibility environments where they can shape the future-not just operate within it. Core Responsibilities & Impact Areas AI Strategy, Governance & Enterprise Adoption You will architect and operationalize Care Advantage's AI vision across all business functions. What success looks like: Enterprise-wide AI use cases delivering measurable ROI Responsible AI practices embedded in workflows Scalable AI adoption across departments Key responsibilities: Own and administer the organization's AI productivity stack (LLMs, automation tools, copilots) Identify, prioritize, and deploy high-impact AI use cases (clinical, financial, HR, operations) Develop governance frameworks for responsible AI usage, data privacy, and HIPAA compliance Lead pilot-to-production lifecycle for emerging technologies Partner with business leaders to define success metrics and adoption KPIs Data Platform Ownership & Architecture You will fully own the enterprise data platform , ensuring it is reliable, scalable, and aligned to business needs. Core platform responsibilities: Cloud data warehouse ownership (architecture, performance, cost optimization) ETL/ELT pipeline orchestration, monitoring, and expansion Data modeling, transformation, and integration across systems Data lifecycle management and technical documentation Impact expectations: Near real-time access to trusted data Reduced data latency and improved data accuracy Scalable architecture supporting growth and acquisitions Business Intelligence & Analytics Delivery You will lead the transformation from reactive reporting → proactive, insight-driven decisioning . Key responsibilities: Own enterprise BI tools, dashboards, and reporting standards Deliver critical reporting for: Finance & revenue cycle Operations Value-Based Care programs Automate manual reporting through pipelines and dashboarding Establish enterprise KPI definitions and governance standards Expected outcomes: Faster executive decision-making Reduced manual reporting effort Increased trust in data across the organization Data Governance, Quality & Compliance You will implement a mature data governance framework across all systems. Responsibilities: Define data ownership, lineage, and integrity standards Establish quality monitoring and issue resolution processes Enforce data access controls and role-based permissions Ensure compliance with HIPAA and regulatory requirements Partner with application teams to improve upstream data quality Leadership, Team Building & Capability Development You will build and lead a high-performing data organization . Your leadership scope: Direct management of Data Engineering and BI resources Hiring, onboarding, and scaling the team as maturity grows Establishing development plans and performance expectations Reducing reliance on external vendors while building internal capability Leadership expectations: Create a culture of ownership, accountability, and innovation Develop a team that is both technically strong and business-aligned Executive Partnership & Strategic Influence You will act as a trusted advisor across the C-suite and senior leadership. Responsibilities include: Presenting data and AI strategy, roadmaps, and performance updates Translating technical concepts into clear business value Maintaining a prioritized, impact-driven analytics backlog Partnering cross-functionally (Finance, Operations, Clinical, Revenue Cycle) Qualifications & Experience Required 7–10+ years in data engineering, analytics, or BI leadership roles 3+ years in formal people leadership roles Proven experience owning: Cloud data platforms (Snowflake strongly preferred) ETL/ELT orchestration tools (Matillion, ADF, Fivetran, or similar) BI platforms (Tableau, Power BI, Looker) Experience delivering end-to-end data or AI initiatives with measurable impact Demonstrated ability to translate business needs into scalable technical solutions Preferred Experience implementing AI tools or LLM-based solutions at scale Healthcare, home health, or regulated data environment experience Knowledge of: Revenue cycle data Value-based care reporting Multi-system data ecosystems Master's degree in Data Science, Analytics, Computer Science, or related field Key Performance Indicators (KPIs) This role will be evaluated on measurable outcomes, including: AI adoption rates and business impact Data platform uptime, performance, and cost efficiency Reduction in manual reporting processes Data quality and governance compliance Stakeholder satisfaction and adoption of analytics tools Delivery against roadmap timelines and priorities Our iCARE Values (What We Expect From You) At Care Advantage, our culture is built on iCARE -and we expect our leaders to embody these principles daily: Integrity You operate with transparency, ethical decision-making, and accountability-especially when handling sensitive data and AI systems. Compassion You understand that healthcare is about people first-ensuring technology enhances, not replaces, human care. Accountability You take ownership of outcomes, drive execution, and deliver on commitments with urgency and precision. Respect You foster collaboration, value diverse perspectives, and communicate effectively across all levels of the organization. Excellence You continuously improve systems, processes, and teams-raising the standard for data and AI maturity across the enterprise. Why This Role is Unique Direct impact on enterprise strategy and transformation Opportunity to build a modern AI/data ecosystem from the ground up High visibility with executive leadership and decision-makers Mission-driven work in healthcare improving lives Balance of technical ownership + strategic leadership Ready to Lead the Future of Data & AI in Healthcare? If you are a builder, strategist, and hands-on leader who wants to shape how AI and data transform healthcare-we want to meet you. 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