Superintendent- Service (Norfolk)

Position Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner. Position located in Norfolk, VA. Essential Job Functions Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner. Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations. Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training. Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management. Takes part and assists with safety training. Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. Provides feedback to service manager prior to field evaluations and performance ratings. Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. Determines what materials need to be ordered for service, repairs, and orders parts. Performs other duties as may be assigned. Education & Experience Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired through a Bachelor’s degree; or two years’ experience managing on a branch departmental level; or equivalent combination of education and experience. Ability to write reports, contract proposals and business correspondence. Ability to effectively present information and respond to questions from management and customers. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables. What We Offer Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company‑paid short‑ and long‑term disability insurance Company‑paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company‑paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed. 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment) #J-18808-Ljbffr TK Elevator