Residential Program Director

At Dungarvin, we are more than a provider of support services—we’re a mission‑driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person‑centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. Company Perks / Benefits Starting wage: $54,100-$59,300 annual salary based on education level 401k plan with a 3% employer match after one year of services Company‑provided hardware and cell phone stipend Pet insurance PTO that increases with tenure PTO donation program Medical, dental, and vision insurance Free life insurance and free long‑term disability insurance Supplemental insurance, FSA, and HSA Mileage reimbursement Growth and development opportunities Employee referral program Employee Assistance Program Job mobility options within Dungarvin’s 15 states of services Discount on your personal Verizon monthly bill, among other national discount programs Job Description The Program Director’s caseload will involve programs located in the Madison area. What You Get to Do As a Program Director at Dungarvin, you will be responsible for coordinating and managing the operations of the assigned residential programs, supervising traditional DD/IDD programs as well as behavioral programs in certified Adult Family Homes (AFH). The ideal candidate will have previous experience supervising staff and working with adults with disabilities and challenging behaviors, as well as with those requiring crisis management and behavioral interventions. The Program Director will have an assigned caseload of either traditional or behavioral programs and will be equipped to support both types of settings for on‑call purposes. In traditional settings, the Program Director is typically responsible for a caseload of approximately 2–4 adult residential program sites, with a larger number of residents and a smaller number of direct reports per program. In behavioral settings, the Program Director is typically responsible for overseeing 1–2 residential program sites, usually with 1–2 residents per home, and will supervise a staff of approximately 10–12 Direct Support Professionals per program. Duties include but are not limited to: Oversee all aspects of assigned group homes Develop, maintain, and review ISPs, BSPs, or IPPs Partner with families, case managers, and other stakeholders on a regular basis Manage household and individual budgets Provide thorough, complete, and timely on‑site orientation to new staff Directly train employees in all areas of program implementation Provide ongoing coaching and development of all employees Complete employee evaluations, conduct investigations, and initiate disciplinary actions and terminations, as needed Schedule and lead team meetings Develop and implement employee schedules Work Environment and Office Hours This position is in‑person, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full‑time. Additionally, the Program Director must have a flexible schedule with the ability to be on‑call during the on‑call rotation (this includes weekends and odd hours). Qualifications What Makes You a Great Fit Bachelor’s degree, preferably in Human Services, Social Work, Psychology, Behavioral Science or related field is preferred A minimum of 2 years managerial/supervisory experience, including hiring, disciplining, and terminating employees At least 1 year of full‑time, direct experience working with individuals with developmental disabilities or intellectual disabilities Experience with mental health preferred A successful background clearance is required as part of the onboarding/employment process Valid driver’s license with acceptable driving record Reliable vehicle with current auto liability insurance Must demonstrate good decision‑making, time management and communication skills, and be responsible, mature, and flexible Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. Seniority level Mid‑Senior level Employment type Full‑time Job function Management Industries Individual and Family Services #J-18808-Ljbffr