Registered Nurse (Remote Patient Monitoring and Chronic Care Management)

ResPro Health Registered Nurse

ResPro Health is dedicated to providing our partners in the respiratory space with the tools and resources needed to implement meaningful programs like remote patient monitoring and chronic care management in their pulmonary practices. With a focus on quality patient care and innovative solutions, ResPro Health equips specialists with dedicated staff to improve patient outcomes, promote patient engagement and support therapy compliance. Joining our team as a Registered Nurse, you will have the opportunity to connect with patients daily and support their respiratory needs from the comfort of your home. As a valued team member, you will collaborate with other experts in the respiratory space to improve patient outcomes and positively impact the future of specialty medicine.

Responsibilities:

• Welcome patients into continuous care program(s) and review benefits and services included
• Coordinate with the patient's Respiratory Therapist and pulmonary providers to ensure a collaborative approach to care
• Educate patients on the frequency and use of their assigned in-home monitoring devices, if applicable
• Create a personalized, comprehensive care plan with the patient via phone or video visits
• Identify and address any barriers to patient success
• Provide specific education and coaching on patients' chronic pulmonary conditions
• Connect with the patient frequently to review readings and update their plan of care monthly
• Serve as the patient's first contact for all non-emergent needs (example - medication refills, scheduling, appointment reminders, etc.)
• Assist patients in the navigation of their healthcare (example - assisting patients with scheduling appointments, coordinating with specialists, and ensuring preventative screenings are completed, etc.)
• Review and evaluate in-home device readings in real time, during normal business hours
• Follow established protocols for identifying, communicating and documenting device trends and any associated symptoms in the patient's medical record
• Escalate concerning readings and/or symptoms to the provider following a communication protocol established by the provider
• Establish a meaningful rapport that builds trust, open communication, and motivation to make a positive change in the patient's health