Sales & Operations Advisor

What’s Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer in the right vehicle on the right terms and on their path to ownership. DriveTime’s tire tracks span the nation with dealerships that embrace a transparent pricing approach, eliminating haggling and gimmicks, and reconditioning centers that breathe new life into pre‑owned vehicles. Wherever you are located, if you have DRIVE and you’re looking to make an impact, we would love for you to make a difference with us! That’s Nice, But What’s the Job? Pay: $25.50 / hour + incentives Responsibilities of the Job (Or Better Known as, Your Next Destination) The Sales and Operations Advisor focuses on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing options. They ensure each customer either completes a purchase or understands the next steps to do so. In addition to customer engagement, the Advisor supports dealership operations by completing required operational tasks, maintaining compliance, and helping ensure the dealership is prepared to deliver consistent, high‑quality customer experience. Knowledge, Skills, and Abilities (The Good Stuff) Build strong partnerships with customers who have expressed interest in purchasing a vehicle, guiding them through the DriveTime Nurture and Sales processes. Manage the full sales cycle by completing sales calls to secure appointments and converting scheduled visits into completed sales. Perform operational responsibilities including opening/closing the store, cash handling, sales, nurture activities, inventory management, audits, and administrative tasks (documentation, tags, title/registration). Maintain expert knowledge of dealership inventory, website, financing options, and all related sales processes (trades, upgrades, post‑sale activities). Continuously develop sales competencies, including negotiation, customer experience, and core selling skills. Collaborate with and support team members, contributing to a positive, safe, and highly effective team environment. Deliver a world‑class, tailored customer experience in the dealership and introduce customers to the full DriveTime family of companies. Serve as a training partner for new hire Sales and Operations Advisors, supporting onboarding and skill development. Execute company directives, initiatives, and expectations while actively seeking feedback and participating in training and development. Progress through a multi‑phase, learn‑and‑earn role (Levels 0–4) assuming increasing responsibility for sales, operations, inventory management, and dealership leadership as certification is achieved. Requirements (a.k.a. What You Need to Get the Job Done) High School Diploma or GED required; Associate’s or bachelor's preferred or equivalent experience. Minimum of 3 years of experience in sales and retail operations, with proven success in driving sales performance, managing operational processes, and delivering high‑quality customer experiences. Valid driver’s license and acceptable driving record for the previous 3 years. Must be at least 18 years of age. Ability to pass a drug test and a background check. Physical Demands Must be able to remain in a stationary position at least 75% of the time. Occasionally move about inside the office to access file cabinets, office machinery, etc. Requires visual acuity and manual dexterity to constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer. Frequently communicate with internal and external customers. Must be able to exchange accurate information in these situations. This position could require moving objects up to 20 pounds. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Perks Matter Medical, dental, and vision coverage – DriveTime Family of Brands covers a sizable amount of insurance premiums. 401(K), company‑paid life insurance policy, short‑ and long‑term disability coverage. Growth opportunities – roughly 1,000 employees are promoted year over year. Tuition reimbursement to support professional development. Wellness program includes self‑guided coaching, journeys, cash incentives and discounts on medical premiums through engaging in activities. Competitive pay across the organization. Consistent work schedule – closed on Sundays to allow time with family and friends. Monthly bonus share, sales contests, and other perks to recognize a job well done. World‑class training and development; rapid certification on higher levels. Paid time off – wellness days, holidays, and “you” time for full‑time roles; part‑timers earn vacation time based on workload. Anything Else? DriveTime Family of Brands is Great Place to Work Certified! Ninety percent of our employees say they feel right at home here. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. We don’t just look for the right person for the job; we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high‑energy environment! #J-18808-Ljbffr DriveTime