Childcare Center Director

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Free uniforms

Role Responsibilities:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

• Drives financial performance and productivity for all operational aspects of the center
• Creates action plans based on past performance and forecasted occupancy
• Hires outstanding talent and ensures center is fully staffed with high performing teachers
• Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
• Forecasts future enrollment based on annual graduation
• Ensuring the accuracy of timekeeping systems
• Manages all vendor relationships- organizes facilities maintenance and technology support
• Conducts team meetings to communicate important information and set a direction

CUSTOMER ENGAGEMENT

• Executes marketing brand campaigns within the center and implements local marketing activities.
• Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Local Businesses)
• Effectively uses social media channels for parent engagement and retention
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Has a strong understanding of the childcare offerings within the community
• Maintains the lead tracking portal and customer database
• Coordinates the registration process and maintains customer and employee information in center systems
• Responsible for communications to families (i.e. billing, newsletters)
• Plans and manages budget for “parent pleasers”

Qualifications:

• 3+ years experience in childcare center management
• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
• Career Pathways Level (CPL) 3 required or CDA

Benefits:
2K sign on Bonus
Bonus pay upon certain goals
Pay will be based on the experience (We are looking for our next rockstar director)
10 days Paid time off
5 paid federal holidays
Free childcare for the first child