Food Operations Manager 1

Role Overview Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! The Food Operations Manager 1 position is located at UH Ahuja Medical Center in Beachwood, OH. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being. What You'll Do Create and deliver innovative and enriching cafe experiences for patients, family and staff daily Have oversight of day-to-day operations Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction Oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience Perform tray assessments to ensure food quality and presentation and tray accuracy Deliver high quality food service Manages cash handling protocols & control procedures according to Sodexo policies Mentor, develop, and retain frontline staff Develop and maintain client and customer relationships What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Have a background in food service or culinary management Proven ability to mentor, train, and coach frontline employees Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed Have exceptional organization, attention to detail, and a self-starter mindset Qualifications & Requirements Minimum Education Requirement: Associate's Degree or equivalent experience. Minimum Management Experience: 2 years. Minimum Functional Experience: 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo Group