Aquatics Fitness Instructor

Job Details Job Location: Glen Allen-Ashland - Glen Allen, VA 23059 Aquatic Fitness Instructor - Pay Range $15 - $25 per class, depending on class format, tenure, certifications, and experience. This role includes structured pay progression based on performance, specialty credentials, and demonstrated excellence in member engagement. Objective Responsible for delivering a world-class aquatic fitness experience grounded in teamwork, professionalism, and outstanding customer service to our members, guests, company, and community. Reports To Aquatic Manager (AM) Criteria AEA Aquatic Fitness Certification Current CPR and AED Certification Proficient oral, written, and technology communication skills (email/text) AFF Team Member Responsibilities Get & Keep Members by delivering exceptional service and fostering strong member relationships Perform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possible Follow all Service Standards, Training Manuals, Policy Manuals, and department-specific handbooks Know and follow the club’s emergency response protocol; prioritize safety and sound judgment Arrive 10 minutes early in proper department-specific uniform Actively participate in department and club meetings Contribute to club and organizational goals as a collaborative team member Maintain open, honest communication with the team and partner together as fitness professionals Aquatic Fitness Instructor Responsibilities Deliver safe, effective, and engaging aquatic fitness classes aligned with company and industry standards Provide appropriate modifications for all fitness levels and ensure member safety throughout class Maintain active, current AFF-approved certifications; submit updated copies to the AM Participate in AFF-recommended education, workshops, trainings, events, and upskilling opportunities Arrive 10 minutes early to set up, greet participants, and prepare the class environment Provide thorough class introductions, teach world-class aquatic programs, and remain afterward to clean up, answer questions, and promote additional classes and club activities Begin and end classes on time; follow scheduled formats as defined by the Aquatic Director (AD) Motivate members with positive encouragement and create an enjoyable, non-competitive environment Complete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.) Respond within 24 hours to time-sensitive communication from team leaders and fellow instructors Follow department procedures for securing qualified substitutes and minimize unnecessary sub requests Notify the AM of equipment needs or malfunctions Wear appropriate attire that reflects a positive, professional, fit, and healthy image Input and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need Perform other duties as reasonably assigned #J-18808-Ljbffr