Tech Support Team Lead (Fintech)

Join Our Team We are seeking Super Smart, Badass, Good Humans who want to help us build a better financial system for all. We are driven by purpose, and we are focused on growing a team that shares our vision and values. We are excited to be named to the Crain’s Best Places to Work in New York City list for 2025, 2024, 2023 and 2022. Our People Attributes are characteristics that describe the DNA of Capitolis employees. They provide a consistent framework to hire, assess, and develop our team against. Click on Attributes to Explore More Super Smart Quality Thinking Goal-oriented, logical, clear and concise, see the essence, break down problems to solve them, strong common sense. Know What Good Looks Like Excellent skills and experience, knowledgeable, wisdom, learned over time. All In Act like an owner, unafraid to raise issues and ask difficult questions, fight to make sense of things, don’t complain about problems – partner to solve them, all about making our company successful. Entrepreneurial, scrappy, gritty, relentless, agile/nimble, operate with a sense of urgency, crush it, reliable. High Standards Demand to work with the best (A-players), no tolerance for mediocrity, give honest/direct feedback, hold one another accountable. Good Humans Team player, quality partnerships, help each other grow, care deeply about the people around us, treat others with decency and compassion, no big egos. Open-Minded Strong opinions loosely held, know what you don’t know, seek input from others to inform your view, listen and be willing to change your mind. Authentic and Real Comfortable enough to be ourselves, honest, unguarded, no façade, form connections and build relationships. Pursue Self-actualization Self-aware, humble, learn from mistakes, intentional, curious, continuous growth and development. We deeply care for and support one another and our families , and aim to create an environment where we can be all that we can be. The benefits we offer are intentional and aligned with our values. We want our employees to be able to focus on achieving our big, audacious goals, not distracted by fear of health expenses. We offer generous plans globally to allow employees to care for their family’s wellbeing. We believe in our ability to impact one of the largest industries in the world. All our employees are stakeholders to share in our collective success. A portion of employee compensation is tied to individual and company performance, and outperformance is rewarded. We also offer retirement savings plans to allow employees to plan for the future. We push each other to be all that we can be. Employees can rely on managers and colleagues to give honest and direct feedback and spend time on personal development. We are curious and believe that learning never ends. We conduct regular seminars to expand our understanding of the industry, best practices, and management skills , and more . We firmly believe we’re better together and that the power of collaboration from in-person interactions is unmatched. We continually foster a strong community through our work plus yoga, shared meals, happy hours, and more . At the same time, we offer the flexibility to support our employees and their families as needed. Current Job Openings If our Company Values and People Attributes speak to you, check out the below open roles. Life at Capitolis The Way We See It The connections we form with our colleagues, clients, and community are incredibly meaningful and driven by a deep sense of purpose in everything we do. If our way of being speaks to you, we want you to grow with us. We’re excited to partner with @thefinancehive at their upcoming FX EU Members Meeting on Dec. 4 at Haberdashers’ Hall in London. We’ll be joined by buy side members from Manulife Investment Management, Bank of England, Fidelity Investments, BlackRock, Schroders, Royal London Asset Management, Franklin Templeton, Northern Trust, Man Group and lots more. #Finance #FXMarkets We’re excited to partner with @thefinancehive at their upcoming FX EU Members Meeting on Dec. 4 at Haberdashers’ Hall in London. We’ll be joined by buy side members from Manulife Investment Management, Bank of England, Fidelity Investments, BlackRock, Schroders, Royal London Asset Management, Franklin Templeton, Northern Trust, Man Group and lots more. #Finance #FXMarkets … We’re thrilled to announce the expansion of our Novations platform with straight-through processing (STP), in partnership with @societegenerale Prime Brokerage. Leveraging the Capitolis Novations platform and collaborating with Societe Generale, we’ve delivered a solution that increases speed, automates a primarily manual process, and reduces operational requirements. Ben Tobin, Co-Head of Market Development for Portfolio Optimization at Capitolis, said: “We are grateful to Societe Generale for bringing together all parties, and it has been great to get this over the line as we welcome our first asset manager on the Capitolis Novations platform.” This solution is now live, offering banks full STP capabilities for FX options novations. Read more at #LinkInBio. #Innovation #Fintech #FX #Novations #Collaboration We’re thrilled to announce the expansion of our Novations platform with straight-through processing (STP), in partnership with @societegenerale Prime Brokerage. Leveraging the Capitolis Novations platform and collaborating with Societe Generale, we’ve delivered a solution that increases speed, automates a primarily manual process, and reduces operational requirements. Ben Tobin, Co-Head of Market Development for Portfolio Optimization at Capitolis, said: “We are grateful to Societe Generale for bringing together all parties, and it has been great to get this over the line as we welcome our first asset manager on the Capitolis Novations platform.” This solution is now live, offering banks full STP capabilities for FX options novations. Read more at #LinkInBio. #Innovation #Fintech #FX #Novations #Collaboration … 8 0 Today, we honor and thank all who have served. Your courage, commitment, and sacrifice inspire us every day. We are grateful for the veterans in our community and across the country who exemplify leadership and integrity in everything they do. #VeteransDay #ThankYouVeterans Today, we honor and thank all who have served. Your courage, commitment, and sacrifice inspire us every day. We are grateful for the veterans in our community and across the country who exemplify leadership and integrity in everything they do. #VeteransDay #ThankYouVeterans … 2 0 Jamaica was heavily impacted by Hurricane Melissa, the strongest storm in the island’s recorded history. The Category 5 hurricane made landfall with winds of 185 mph, causing catastrophic damage—entire communities swept away, severe flooding, and widespread power outages that left over half a million residents without electricity. More than 25,000 people are in shelters, and recovery will take months as infrastructure and homes are rebuilt. Capitolis will be donating toward relief efforts. When devastation happens, it is part of our values as a company to help however we can. If you’d like to help, you can personally contribute at @afjcares The fund will match all donations dollar-for-dollar up to $1 million. Jamaica was heavily impacted by Hurricane Melissa, the strongest storm in the island’s recorded history. The Category 5 hurricane made landfall with winds of 185 mph, causing catastrophic damage—entire communities swept away, severe flooding, and widespread power outages that left over half a million residents without electricity. More than 25,000 people are in shelters, and recovery will take months as infrastructure and homes are rebuilt. Capitolis will be donating toward relief efforts. When devastation happens, it is part of our values as a company to help however we can. If you’d like to help, you can personally contribute at @afjcares The fund will match all donations dollar-for-dollar up to $1 million. … 6 1 We’re excited to welcome Richard Schiffman as our new Chief Product Officer! Rich brings over 30 years of experience at the intersection of product, strategy, and technology within global financial services firms. He joins us from MarketAxess (NASDAQ: MKTX), where he was their first employee and played a key role in building the company into an industry leader, contributing totheirgrowth through a successful IPO. Previously, Rich was Managing Director at BlackRock Financial Management. Earlier in his career, he served as Vice President and Manager of Fixed Income Research Technology at J.P. Morgan. Our CEO & Founder @gmandelzis on the hire: “Capitolis is preparing for its next phase of hyper growth on the back of exceptional scaling over the past few years, and Rich is the proven leader we have been looking for to drive our product roadmap and delivery. Rich has built an impressive career leading product and technology at preeminent financial institutions. He has experienced the growth from day zero through hyper scaling, going through an IPO and operating in a public, globally leading company. His track record of building innovative products will help accelerate Capitolis’ next phase of growth and expansion.” Learn more about our latest hire at the #LinkInBio. #Leadership #Fintech #Innovation We’re excited to welcome Richard Schiffman as our new Chief Product Officer! Rich brings over 30 years of experience at the intersection of product, strategy, and technology within global financial services firms. He joins us from MarketAxess (NASDAQ: MKTX), where he was their first employee and played a key role in building the company into an industry leader, contributing totheirgrowth through a successful IPO. Previously, Rich was Managing Director at BlackRock Financial Management. Earlier in his career, he served as Vice President and Manager of Fixed Income Research Technology at J.P. Morgan. Our CEO & Founder @gmandelzis on the hire: “Capitolis is preparing for its next phase of hyper growth on the back of exceptional scaling over the past few years, and Rich is the proven leader we have been looking for to drive our product roadmap and delivery. Rich has built an impressive career leading product and technology at preeminent financial institutions. He has experienced the growth from day zero through hyper scaling, going through an IPO and operating in a public, globally leading company. His track record of building innovative products will help accelerate Capitolis’ next phase of growth and expansion.” Learn more about our latest hire at the #LinkInBio. #Leadership #Fintech #Innovation … Today we’re highlighting one of our newer leaders, Amol Naik, our Chief Operating Officer. Get to know a little more about him inside and outside of work in our latest #LeadersOfCapitolis! #team #leaders Today we’re highlighting one of our newer leaders, Amol Naik, our Chief Operating Officer. Get to know a little more about him inside and outside of work in our latest #LeadersOfCapitolis! #team #leaders … 7 0 Wishing all who observe a meaningful Yom Kippur. May this day of reflection and renewal bring peace. ✡️ Wishing all who observe a meaningful Yom Kippur. May this day of reflection and renewal bring peace. ✡️ … 5 0 We are proud to announce that Capitolis has been named The World’s Best FX Solution for Client Service in 2025 by Euromoney! This marks the third consecutive year we’ve been recognized in the Euromoney Foreign Exchange Awards, a hallmark of excellence within the global FX industry. Our CEO and Founder @gmandelzis: “Capitolis is partnering closely with the industry and collaborating with our clients to build innovative technology solutions that solve complex market challenges and promote the safety and vitality of financial markets. This award underscores our continued dedication to our clients, and we are proud to be recognized by Euromoney as the World`s Best FX Solution for Client Service in 2025.” Thank you to our team, clients, and partners for their continued support! #Euromoney #FXAwards #Fintech #Innovation We are proud to announce that Capitolis has been named The World’s Best FX Solution for Client Service in 2025 by Euromoney! This marks the third consecutive year we’ve been recognized in the Euromoney Foreign Exchange Awards, a hallmark of excellence within the global FX industry. Our CEO and Founder @gmandelzis: “Capitolis is partnering closely with the industry and collaborating with our clients to build innovative technology solutions that solve complex market challenges and promote the safety and vitality of financial markets. This award underscores our continued dedication to our clients, and we are proud to be recognized by Euromoney as the World`s Best FX Solution for Client Service in 2025.” Thank you to our team, clients, and partners for their continued support! #Euromoney #FXAwards #Fintech #Innovation … 11 West 42 nd Street 15th Floor New York, NY 10036 USA Tel Aviv London 11th Floor South 69 Old Broad Street London EC2M 1QS UK #J-18808-Ljbffr Capitolis