Assistant General Manager

Pizza Ranch® FunZone Manager

Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model—all designed to serve up legendary experiences.

At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."

We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you.

Responsibilities

At Pizza Ranch, we believe our management team is a vital part of our success. As a FunZone Manager, you will assist the General Manager in leading day-to-day operations while working alongside team members to deliver a legendary guest experience in our FunZone Arcade.

In this role, you will help drive store-level profitability and sales by managing gaming operations, prize inventory, and labor costs. Most importantly, you will provide genuine care for both team members and guests, creating a lasting, positive impact during every shift.

Key Accountabilities

• Manage all aspects of staffing and training for FunZone Attendants
• Plan, market, and organize group events and parties, including reservations, guest communication, and staffing
• Ensure events and party details are executed accurately and on time
• Oversee merchandising and inventory control of the Redemption Center
• Order and manage party supplies and redemption inventory
• Provide excellent customer service and respond to guest questions, concerns, and requests
• Maintain advanced knowledge of FunZone systems and games
• Minimize game downtime through proper maintenance and service coordination
• Ensure cleanliness and overall appearance of the FunZone and games
• Utilize reporting systems to monitor and drive FunZone profitability
• Build community engagement through partnerships with local organizations and businesses

Qualifications, Skills, and Competencies

• Strong leadership and relationship-building skills
• Comfortable working with computers and POS systems
• Highly self-motivated with a strong sense of urgency and follow-through
• Detail-oriented with proven planning and execution abilities
• Ability to manage multiple projects and adapt to change effectively
• Understanding of basic marketing principles (targeting, advertising, pricing, sales process, and negotiation)
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to influence and lead others
• Results-oriented with strong critical thinking and decision-making skills
• Willingness to work nights and weekends as needed

Why Join Pizza Ranch?

• Competitive Pay & Bonus Potential
• Leadership Growth Opportunities
• Positive, Family-Oriented Culture
• Opportunity to Make an Impact in Your Community

If you're ready to lead with purpose, make a difference, and take your career to the next level—apply today!