Senior UX Designer

Senior UX Designer

Location: Oakland, CA

Onsite Flexibility: Hybrid - 2 days per month in office (local candidates only)

Contract Details

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: $90.00-$95.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Join a small, high-performing team within a major electric utility company that is working on a portfolio of innovative initiatives to transform the electric grid into a smarter, more customer-centric system. The GRiD (Grid Research Innovation & Development) team is shaping the future of the utility and energy industry as part of the Utility Partnerships & Innovation division. Project Charlie is seeking a Lead User Experience (UX) Designer - Mobile & Platforms to provide leadership in understanding customer needs, defining product experiences, and shaping the overall design vision for a new customer-facing mobile platform. This role begins as a hands-on design leader and evolves into leading a small UX function. The Lead UX Designer owns end-to-end experience design - researching user behaviors, identifying unmet needs, documenting current-state journeys, and driving future-state improvements while partnering closely with Product and Engineering.

Key Responsibilities

• Lead user research and discovery to understand customer behaviors and pain points
• Conduct interviews, usability testing, surveys, and behavioral analysis
• Capture and document current-state journeys and experiences
• Translate insights into design strategies and requirements
• Design user flows, wireframes, prototypes, and high-fidelity UI
• Own and drive overall look and feel of the platform
• Define and evolve design systems and guidelines
• Partner with Product and Engineering to ensure feasibility
• Facilitate workshops and stakeholder alignment
• Lead usability testing and iterative improvements
• Mentor designers and oversee external partners
• Ensure accessibility, privacy, and compliance standards

Required Skills

• Strong advocate for user-centered design
• Systems thinker for end-to-end experiences
• Clear communicator of design rationale
• Collaborative and cross-functional leader
• Balances user, technical, and business needs
• Comfortable with ambiguity

Required Experience

• 8-10 years of UX/UI or product design experience
• Strong background in user research, interaction design, and mobile design
• Experience across end-to-end product design lifecycle
• Ability to simplify complex systems into intuitive experiences
• Experience with journey maps and design systems
• Proficiency with tools like Figma , Sketch, or Adobe XD
• Cross-functional collaboration with Product and Engineering
• Ability to lead and influence without authority

Nice-to-Have Experience

• Experience designing customer-facing products at scale
• Experience in regulated industries
• Familiarity with data-rich or IoT ecosystems
• Experience supporting launch and iteration
• Experience working with external agencies

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading utility and energy company serving millions of customers across the United States, delivering reliable natural gas and electric service. The organization is actively investing in digital transformation and grid modernization initiatives, with an Oakland, CA hub at the center of its innovation efforts. With tens of thousands of professionals spanning engineering, technology, data science, and operations roles, the company offers a dynamic environment for contributors shaping the future of clean and intelligent energy infrastructure.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08063

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