Customer Success Associate (Fully Remote)
Partner Engineering and Science
- Build strong relationships with existing B2B customers, including European energy suppliers, ensuring they get maximum value from the SaaS platform.
- Serve as primary point of contact for daily requests, onboarding, product adoption, and first-level support, escalating technical issues when needed.
- Monitor account health, prepare quarterly business reviews, and support renewals, upselling, and retention while gathering customer feedback.
Vacancy posted 3 days ago
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