Corporate Fulfillment Specialist

Job Description

Job Description

Capitol Services is currently seeking a Corporate Fulfillment Specialist to join our growing team!

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer.

About the role: You will be working in our Tallahassee, FL location processing orders related to public record filing and retrieval. This role involves working full-time, Monday through Friday.

What you will do:

• Communicate with coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Efficiently and accurately navigate public record websites and government databases for the purpose of filing and retrieving publicly recorded documents
• In coordination with colleagues and correspondents, prepare, review, and submit filings to various regulatory agencies, paying close attention to statutory and jurisdictional rules and regulations
• Accurately enter and maintain information in Capitol Services’ proprietary systems according to internal guidelines, protocols, and procedures
• Operate office equipment, such as phones, computers, scales, mailing sorters, photocopiers and scanners
• Maintain organization to ensure accurate results
• Provide internal customer service that is courteous, warm, and knowledgeable, exercising emotional intelligence while under pressure

Who you are:

• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with coworkers, correspondents, and others.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes and systems. You are not afraid to ask questions.
• Positive attitude: You demonstrate a positive attitude. You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
• Team player: You are able to work in both a team and independent setting. You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
• Reliable: You are able to work during our regular business hours in our Tallahassee office. You are a punctual individual and able to follow an assigned work schedule. You are able to maintain client confidentiality at all times.
• Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
• Office environment: You are able to remain in a stationary position 75% of the time.

What we offer you:

• $20.00 hourly rate
• 3 medical plans to choose from, including a 100% employer-paid option for the employee
• 100% employer-paid dental and vision benefits for the employee
• 401(k) with scheduled employer contribution
• Employer-paid employee assistance program, as well as life and long-term disability insurance
• Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
• 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
• Office team events and learning development opportunities

Please apply with both your resume and cover letter if you think you would make a great addition to our team!

Want to get to know us better? Check out our website, X, and Facebook!

Applicants have rights under Federal Employment Laws. Please review your rights below:

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

Family and Medical Leave Act (FMLA)

Please review our Privacy Policy for information on our practices regarding your personal information. Capitol Services participates in E-Verify.