Bilingual Retail Sales Associate

Retail Sales Associate

On behalf of our client, Reliant, by NRG, we are looking for Retail Sales Associates with enthusiastic personalities to join our team of Energy Pros. Bring your potential, and we will maximize it. Promote services that everyone needs.

As an Energy Pro, You Will:

• Work within your local retailer
• Fluent in both English and Spanish (must be able to read, write & speak Spanish)
• Engage with consumers about Reliant electricity plans
• Help customers in your community by lowering their energy costs
• Learn how to uncover consumer desires and overcome objections
• Foster professional relationships with customers and fellow employees
• Welcome customers and politely offer solutions
• Collaborate with your team to accomplish goals and celebrate success
• No door-to-door, cold calling, or telemarketing

What's in it For You?

• $16/hour base paid weekly
• Base + uncapped commission
• Career growth and advancement opportunities
• Paid training course
• Next day pay on-demand with DailyPay
• Premier retail locations
• Health benefits, paid time off, and 401k w/ company match

Job Description:

• Sell products and services in a retail store, kiosk, and/or event environments
• Maintain professional interaction with both customers and fellow employees
• Meet or exceed personal sales goals on a monthly basis
• Courteously welcome customers and offer assistance
• Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
• Advise customers by providing information on products and services
• Help customers make selections by building customer confidence
• Accurately document and report sales
• Contribute to team effort by accomplishing related results as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
• Responsible for submitting all paperwork completely and accurately

Performance Measurements:

• Regular and prompt attendance
• Meet established monthly/weekly sales quota/goals
• Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications:

• High school diploma or equivalent required
• Six (6) months prior sales, retail, telecom or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, team environment
• Must be available to work evenings, weekends and holidays as needed
• Ability to maintain customer confidentiality
• Fluent in both English and Spanish (must be able to read, write & speak Spanish)

What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.