Director of Operations

Director of Operations

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.
• Growth opportunities performing essential work to support America's food distribution system.
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Why Join Core-Mark? Core-Mark emphasizes personal growth and development for all associates. We believe that when you succeed, the company succeeds. We promote internally whenever possible and provide frequent training opportunities in several formats to help you meet your personal and career goals.

Position Details:

• Work Location: This is an onsite role at our Chicago OpCo, located at 2051 Baseline Road, Montgomery, IL 60538
• Schedule: Monday - Friday, normal business hours Subject to change based on business needs
• Compensation: $120k-$150k base salary, depending on experience, plus bonus potential based on KPIs

Position Summary We are seeking a dynamic, strategic, and results-driven Director of Operations to lead operational excellence and drive business performance for our Chicago Operating Company. This role offers a unique opportunity to make a significant impact across the organization by tackling complex business challenges, leading critical initiatives, and driving continuous improvement throughout the operation. The ideal candidate will bring a strong background in operations management, proven leadership capabilities, and a track record of optimizing processes to improve productivity, efficiency, and profitability. As the Director of Operations, you will provide leadership for day-to-day operations, develop and implement best practices, and foster a high-performance culture focused on accountability, collaboration, and continuous improvement. This position requires a strategic thinker who can balance long-term business objectives with operational execution while delivering exceptional results for customers, employees, and stakeholders.

Responsibilities

• Lead and oversee all distribution center operations, including Warehouse, Transportation, and Facility Operations, ensuring safe, efficient, and cost-effective execution of receiving, stocking, order selection, packing, delivery, inventory management, equipment maintenance, security, and facility operations.
• Assess staffing and equipment needs by evaluating operational activity, forecasted volumes, productivity metrics, and product mix to optimize performance and resource utilization.
• Drive operational and financial performance by managing labor, operating expenses, productivity, and service metrics to achieve business objectives and profitability targets.
• Ensure compliance with all company policies and applicable OSHA, DOT, food safety, security, and regulatory requirements, while fostering a culture of safety and accountability.
• Maintain inventory accuracy and integrity through effective inventory control processes, including cycle counts, physical inventories, returns management, and variance resolution.
• Recruit, develop, coach, and performance manage warehouse and transportation team members and leaders, while partnering with operations leadership to identify and implement training and development initiatives.
• Collaborate with the OpCo President and other senior leaders to review operational performance, profitability, capital investments, productivity metrics, and strategic priorities.
• Partner with Risk Management and Human Resources to investigate incidents, implement corrective actions, and support initiatives that improve safety, engagement, and operational performance.
• Foster strong cross-functional collaboration and communication to support operational excellence and customer service.
• Perform additional duties and special projects as assigned.
• Manage operating expenses and labor costs to achieve budget, productivity, and profitability targets while supporting service and customer commitments.
• Ensure operational execution supports customer service objectives, including on-time delivery, order accuracy, and service level performance.
• Lead continuous improvement initiatives focused on safety, quality, service, productivity, and cost reduction through data-driven analysis and problem-solving.
• Partner with Human Resources to effectively administer company policies, employee relations matters, and collective bargaining agreements where applicable.
• Leverage warehouse management systems (WMS), transportation management systems (TMS), and operational reporting tools to monitor performance, drive accountability, and identify improvement opportunities.
• P&L and financial accountability
• Continuous improvement and operational excellence
• Performs other related duties as assigned.