Director of Catering
Hawks Cay Resort
Director of Catering
Job Category: EVENTS Requisition Number: DIREC008316
Posted: May 1, 2026
Full-Time
On-site
Hawks Cay Resort 61 Hawks Cay Blvd Marathon, FL 33050, USA
Job Details
Description
The Director of Catering will lead, train, mentor, and manage the catering and conference services team. Foster a culture of excellence and high performance. Prospect and secure new business for catering, banquets, conferences, weddings, and events. Develop and manage budgets, contracts, and proposals. Achieve revenue targets through proactive sales, upselling packages, and strong client relationships. Oversee the full lifecycle of events—from initial inquiry and menu planning to on-site coordination and post-event follow-up. Ensure seamless integration with culinary, banquet, audiovisual, and operations teams. Collaborate with executive chefs on innovative, seasonally inspired menus (emphasizing fresh Florida Keys seafood and local ingredients). Handle costing, pricing, and profitability analysis. Provide white-glove service to clients. Conduct site tours, manage expectations, resolve issues, and secure repeat/referral business. Maintain the highest levels of food safety, sanitation, hygiene, and service standards. Ensure compliance with resort policies, health regulations, and liquor laws. Coordinate with suppliers, vendors, and internal departments for equipment, staffing, and logistics. Track key metrics (revenue, occupancy, guest satisfaction). Contribute to annual budgeting, forecasting, and strategic planning for the catering department. Perform other assignments as required by the Director of Sales to support overall resort operations and guest satisfaction.
Qualifications & Requirements
- 3–5+ years of progressive catering/sales leadership experience, preferably in resorts or luxury venues.
- Strong sales, leadership, and organizational skills.
- Proficiency with event management software and Microsoft Office.
- Availability for flexible hours, including weekends and holidays.
- Bachelor's degree in Hospitality or related field preferred.
Benefits
- Competitive base salary plus performance-based bonus and commission opportunities.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid Time Off (PTO) and Holiday Pay.
- Resort discounts on rooms, dining, marina, and spa services.
- Employee meals and uniform allowance.
- Professional development and training opportunities.
- Potential relocation assistance for qualified candidates.
- Access to resort amenities including pools, fitness facilities, and the saltwater lagoon.
Equal Employment Opportunity Statement (EEO) Hawks Cay Resort is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$70k - $85k
Description Job Description: Title: People Programs Lead – People Services Fully Remote: candidates in Eastern or Central Time Zones Required: Bachelor's Degree and experience in program coordination, talent development, training, and/or education ...SuggestedWork at officeRemote work
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