Human Resources Manager

The Human Resources Manager provides day to day HR support, along with the Human Resources Generalist, to Fulfillment Center team members and leaders. Additionally, this individual will provide HR consultative, project-based, and hands‑on support across the organization as requested. Partner with leaders on key talent initiatives that drive business results both now and in the future. We are seeking a dynamic, hard‑working professional with a strong focus on customer service and a desire to work for a fast‑paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a “roll‑up your sleeves” attitude. Responsibilities Safety & Workers' Compensation Support Workers’ Compensation Administration across all divisions within the company. Generate OSHA 300 logs Performance Management & Employee Relations Build strong working relationships with operations management and team members ensuring HR visibility in the Fulfillment Center Provide day-to-day performance management guidance to line/operations management (coaching, counseling, career development and corrective actions). Support the performance review and merit process for the location. Responsible for partnering with leadership to develop a culture of positive employee relations and engagement. Support the workplace by managing associate relations, investigations, and employee complaints to ensure all concerns are investigated thoroughly, documented properly, and resolved in a timely manner. Talent Development & Sourcing Support recruiting and sourcing activities for the location. Identify training needs for employees/associates and individual managers in the location. Participate in creating, facilitating, evaluating, and monitoring successful training programs. Perform administrative work and provide reporting using the organization's HRIS, Dayforce, and time‑keeping platforms. Identify and improve legal requirements related to all aspects of employment and ensure policies, procedures, and reporting are compliant. Establish strong working relationships with Fulfillment Center leadership to ensure HR support is aligned with business priorities. Participate in staff meetings as needed; prepare agendas and notes and attend other meetings and seminars. Support company rewards and recognition programs and initiatives such as recognition events, luncheons, etc. Perform other related duties as required and assigned. Position Qualifications Bachelor's Degree (four‑year college or technical school) required. 3 plus years of experience in an HR Generalist role or experience in an HR Manager role Strong Microsoft Office skills including Excel, Word, and PowerPoint. Experience with HRIS, Dayforce, and/or Kronos time‑keeping systems is a plus. HRCI or SHRM certification a plus. Knowledge of soccer is a plus. Professional working proficiency in Spanish is preferred to effectively assist our Spanish‑speaking team members. Ability to travel to Corporate Office (Hillsborough, NC) periodically for meetings required. Competency Statements Accountability: Ability to accept responsibility and account for one’s actions. Accuracy: Ability to perform work accurately and thoroughly. Autonomy: Ability to work independently with minimal supervision. Communication, Oral & Written: Ability to communicate effectively with others spoken, and in writing clearly and concisely. Customer Oriented: Ability to take care of the customers’ needs while following company procedures. Empathetic: Ability to appreciate and be sensitive to the feelings of others. Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards. Honesty / Integrity: Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace. Problem Solving: Ability to find a solution for or to deal proactively with work‑related problems. Relationship Building: Ability to effectively build relationships with customers and co‑workers. Time Management: Ability to utilize the available time to organize and complete work within given deadlines. Physical Demands Regularly sit, stand, talk, hear, reach, stoop, kneel and use hands or fingers to operate a computer, telephone, keyboard and mouse. Light to moderate lifting required. Occasionally go up and down step ladders safely while carrying products. Specific vision abilities include close visual acuity to perform activities such as: preparing and analyzing data, transcribing information, using a laptop and reading. Ability to speak and hear clearly to participate in meetings, phone calls, and virtual conferences. Office Environment and Warehouse/Production Regular office and warehouse setting with opportunities to move around regularly. #J-18808-Ljbffr