Mobile Crisis Specialist

Job Title Mobile Crisis Specialist Location Springfield, MO Department Crisis and Access Services Employment Type Full‑time Job Summary Join a compassionate and collaborative team as a Mobile Crisis Specialist. You will provide immediate support to individuals experiencing mental health crises, working in a dynamic and supportive environment. The role requires adaptability, proactive engagement, and strong communication skills to guide individuals to appropriate resources and ensure they receive needed care during critical moments. Key Responsibilities Provide on‑call/mobile coverage according to your schedule, ensuring availability for consultation to team members when support is requested. Conduct telephone or face‑to‑face assessments in response to calls from the ACI Crisis Line or Crisis Services Leadership. Communicate effectively with other Crisis Team staff and access necessary community or ACI resources when appropriate. Assess risk and coordinate individual needs during crises, facilitating access to appropriate crisis services and assisting with hospitalization when necessary. Collaborate with area law enforcement and emergency medical personnel to benefit individuals and their families. Maintain good communication with internal programs and external community partners to provide access and referrals to services as needed. Demonstrate knowledge of signs and symptoms of mental illness in children and adults to serve individuals in crisis effectively. Navigate legal system matters regarding custody and guardianship issues to provide the best care in the least restrictive environment. Maintain proper and timely documentation for compliance and reporting to DMH, BBH, and other concerned entities. Attend scheduled conference calls, webinars, face‑to‑face meetings/trainings, and individual/group supervision. Education, Experience, and/or Credential Qualifications Master’s degree in a behavioral health or related field, completion of a practicum, or one (1) year of experience in a behavioral health field. Knowledge and skills in assessing, triaging, and treating suicidality; crisis intervention; effective oral and written communication; problem solving, decision making, clinical judgment; time management; and computer/electronic medical record use. Ability to work independently and establish effective relationships via telephone and face‑to‑face contacts. Adaptability to perform effectively in the face of changing job demands and initiative to take necessary and appropriate action on one’s own. CPR/First Aid and CPI certification. Ability to follow direction and accept supervision. Must demonstrate competencies in crisis intervention, safety and legal issues, and working with law enforcement prior to being removed from probationary status. Drivers of licensed company vehicles or those using their own vehicles for business purposes must have the appropriate driver’s license, insurance coverage, and meet the auto liability carrier’s driver’s criteria. Additional Qualifications Driver’s license and auto insurance requirement (if applicable). Resources for preferred skills or attributes beneficial to the role. Benefits and Perks All‑Inclusive Employee Benefits Package: health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more. 24/7 telemedicine visits via phone, web, or mobile app for medical, behavioral health, and dermatology services. Employee Assistance Program: 24/7 counseling services, legal assistance, and financial consultation at no cost. Career advancement and wage growth opportunities. Comprehensive on‑the‑job training. Positive, inclusive workplace culture that promotes employee wellbeing and engagement. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace. #J-18808-Ljbffr Lamar Daily News