Director, Corporate Reputation - Healthcare & Life Sciences

Who We AreFTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.Are you ready to make your impact?About The Role We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.As a Director in the Corporate Reputation practice, you will take an active role in supporting the day-to-day management of client accounts. You will be responsible for managing both up and down within account teams as you develop and execute communications strategies, including drafting and reviewing documents for client use and ensuring work meets clients’ expectations. Mentoring and coaching junior members of account teams is an important part of the senior director role to ensure all team members have the skills and tools to perform well at their level.What You’ll Do Client DeliveryDevelop and advise on clients’ communications strategies to help position companies and/or executives appropriately within their peer setWrite and edit a variety of materials as it relates to key milestones for clients, such as product launches, data readouts, executive changes, etc. Materials may include memos, press releases, presentations, emails, media pitches, web contentServe as one of the day-to-day client contacts for select accounts; manage the overall quality of work on multiple accountsDeliver high-quality work focused on client needs; strong attention to detailCreate client-ready deliverables in a timely and efficient mannerConsistently seek ways to improve client service; anticipate client needsDemonstrate a good understanding of the healthcare industry landscape including key stakeholders, policies, companies, industry organizations, events/conferences, etc.Exhibit ability to manage account teams and support clients with minimal oversight; take a proactive approach and anticipate client needsConsistently seek ways to improve client service; anticipate client needsCounsel clients about industry developments and newsIdentify resource needs and work with team to assign individual responsibilitiesSupport billing procedures to ensure timely and accurate delivery of client invoicesBusiness DevelopmentMaintain strong relationships with clientsIdentify emerging opportunities to add more value for the clientParticipate in the generation of new business proposals and presentationsCultivate an internal and external network and identify areas where you/the team can supportPractice LeadershipSupport the development, production and marketing of thought leadership surrounding emerging trends and healthcare issuesAnticipate potentially difficult situations and be able to evaluate strategies and alternatives with senior managementDemonstrate a willingness to take responsibility for outcomes and to assist others when neededEffectively manage competing demands for timeWork with junior staff as a leader and demonstrate mentoring ability; effectively manage individuals and teams and foster a positive team cultureHow You’ll Grow Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and change management practitioner. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm. What You Will Need To Succeed Basic QualificationsBachelor’s degree in relevant industry or fieldMinimum five years of work experience at a communications agency, specializing in healthcare, or a relevant in-house communications teamSuperior writing, editing, and researching skills; understanding of Associated Press Style GuidelinesSolid grasp of healthcare landscape, traditional media relations, digital and social media and researchDesire and ability to work in a fast-paced, multi-tasking, deadline-oriented dynamic environment with regular changeProven project management skills and the ability to proactively support/counsel key client relationshipStrong time and priority management skills and an ability to effectively juggle multiple client projectsDemonstrated development of a professional network and experience with healthcare media contactsExperience with media database tools and pitching media to secure client coverageAdvanced proficiency in PowerPoint, Excel and WordThis role requires travel to clients and FTI office(s)Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship#LI-HB1FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.Compensation Minimum Pay: $102,000Maximum Pay: $173,000Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications. SummaryLocation: New York, NY; Brentwood, TN; Chicago, ILType: Full time