System Program Manager

Key Responsibilities:

• Analyze user requirements and business workflows to develop functional specifications for physical security systems.

• Evaluate and enhance system integrations between platforms such as Workday, ServiceNow, SAP, and LDAP.

• Collaborate with stakeholders and vendors to ensure alignment between technical implementation and business needs.

• Configure and maintain video surveillance (VMS) and access control systems (CCURE 9000, Milestone).

• Create and maintain documentation, reports, dashboards, and workflows using SQL and reporting tools.

• Identify and resolve application-level and integration issues to ensure data integrity and operational efficiency.

• Develop training materials, support product rollouts, and lead enhancement projects.

• Provide advanced support for security systems including access control, visitor management, and incident tracking.

• Participate in cross-functional project planning and provide analytical insights to improve security infrastructure.

• Collaborate with IT, physical security teams, and external vendors to deliver scalable, integrated solutions.

Required Skills & Qualifications:

• Strong experience with relational databases and writing complex SQL queries.

• Proficient in at least one programming/scripting language (Python, Java, C#, HTML).

• Experience analyzing, integrating, and supporting enterprise applications and systems.

• Solid understanding of security systems architecture: access control, CCTV, sensors, and system hardware.

• Proficient with Microsoft Excel, Word, PowerPoint, and reporting tools.

• Strong analytical and problem-solving skills; attention to detail and process orientation.

• Experience creating and managing technical documentation, business process maps, and user guides.

• Excellent interpersonal, verbal, and written communication skills.

Preferred Qualifications:

• Experience with CCURE 9000, Milestone VMS, and other enterprise security systems.

• Familiarity with AutoCAD or equivalent for interpreting floor plans and schematics.

• Security or IT-related certifications (e.g., CompTIA, CISSP, PMP).

• Background in project management or systems implementation.

• Ability to travel occasionally; must be able to lift up to 30 lbs. Education & Experience:

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Information Technology or a related field. • Minimum of 5–7 years of experience in systems analysis, IT security, or integrated systems support roles.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact View email address on aiapply.co.