Senior Help Desk Technician II — ITIL & Training Focus
CGS Federal (Contact Government Services)
A government contracting firm based in Austin, Texas is looking for a Senior Help Desk Technician to provide Level 1 and 2 support to senior management and staff. The ideal candidate will have skills in backup and restoration, software installation, and user training. Responsibilities include troubleshooting support, maintaining IT inventory, and creating procedural documentation. This opportunity offers a full-time position with comprehensive benefits including health, dental, and 401k options. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of... ...support/troubleshooting End-user training Creation of procedural... ...all IT-related tickets utilizing ITIL Creation of Incident work-log entries...SeniorTrainingFull timeFor contractorsWork at officeRemote workFlexible hours
- ...As a Senior Software Engineer II at Aledade, we maintain, improve, and expand our web application and data pipelines. We're looking... ...AI/ML infrastructure for model development, training, and deployment, with a focus on large language models and other generative AI architectures...SeniorTrainingFull timeTemporary work
- Purple Communications, Inc in Austin, TX is seeking a Help Desk Technician to provide technical support for employees via email, in-person, or... ...Directory, VPNs, and Zoom support, plus a strong customer-focused approach in a deaf culture. #J-18808-Ljbffr Purple Communications...SeniorWork at office
- ...our time. And while you help us deliver on our mission... ...Support Analyst II is responsible for delivering... ...support. The position focuses on incident resolution,... ...and provide guidance or training when appropriate. Develop... ...in a call center, help desk, service desk, or technical...TrainingLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
- ...join our team. We are looking to add a Senior PCB Designer II (RF) to our team. If you are excited... ...technical principles of PCB layout, with a focus on high‑frequency RF. This includes... ...’s work experience, education/training, and key skills. Full‑time employment...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
- ...Senior Lead Network Engineer II Employment Type: Full Time Department: Information Technology... ...Lead Network Engineer to join a team focused on the evaluation, enhancement, and... ...infrastructure projects; Provide informal training and knowledge transfer to NPS...SeniorTrainingFull timeLocal areaMonday to FridayFlexible hours
- Farm Credit Bank of Texas in Austin, TX is seeking a skilled Technical Support Analyst II to deliver advanced technical support for desktops, mobile devices, and enterprise platforms. You will serve as a primary escalation point and partner with IT teams to resolve complex...Senior
$240k - $333k
...require managers to keep the big picture in focus while being able to dive into the unique... ...business solutions that scale a more helpful Google for everyone. As Google’s IT organization... ..., experience, and relevant education or training. US: $240000 - $333000 (USD) + 25% bonus...SeniorTraining- Daikin Applied Americas is hiring a Service Technician II in Austin, TX to diagnose, repair and maintain commercial HVAC equipment. You... ...opportunities to mentor junior staff. The role includes hands-on training, certification maintenance, and emission of clear service...SeniorTraining
$125k - $290k
...looking for a Commercial Tax Manager or Senior Manager with an extensive partnership experience... ...wide variety of industries, with a heavy focus in the fields of Manufacturing and... ...practice development, management/leadership training, and whole-life growth. Our goal is to...SeniorTrainingFull timeImmediate startFlexible hours- ...actionable data that helps clients move critical... ...Impact at SAM The Help Desk Technician will be a member of... ...user turnaround Basic training\walk through customers... ...~ A+ preferred ~ ITIL foundations certification... ...), SAM Cares program focused on holistic well-being...TrainingWork at officeRemote work
- ...thinking individuals to join our team.We are looking for a Senior Machine Learning Engineer II to contribute to the development and deployment of... ...responsibilities, a candidate’s work experience, education/training, and key skills. Full-time employment offers include company...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
- ...dynamic, driven, experienced Senior Manager to join our growing Public... .... This position will focus on serving clients in the Austin... ...including developing and leading training programs for new and experienced... ...sector market while also helping with new business opportunities...SeniorTrainingFull timeContract workLocal areaFlexible hours
- ...join our team.We are looking to add a Senior Environmental Test Engineer II to our team. If you are excited... ...procedures for environmental test technicians.Establish and increase the efficiency... ...candidate’s work experience, education/training, and key skills. Full-time...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
- ...thinking individuals to join our team.We are looking to add a Senior RF Test Engineer II to our team. If you enjoy working in a startup environment... ..., a candidate’s work experience, education/training, and key skills. Full-time employment offers include company...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
- ...Position Objective The IT Support Engineer II provides advanced technical support and... ...systems and service management processes (ITIL knowledge preferred). Excellent communication... ...clearly to non-technical users. Customer-focused, proactive, and solution-oriented with strong...
$70.3k - $205k
...People come to work at Microchip because we help design the technology that runs the... ...:Microchip Technology Inc. has a Senior Engineer II-Applications opening in the Networking... ...USB products. Responsibilities include training sales and field engineers on the products...SeniorTrainingFull time- ...our team.We are looking to add a Senior Financial Planning and Analysis (FP&A) Specialist II to our team. If you enjoy... ...closely with program management to help generate monthly Integrated Program... ...candidate’s work experience, education/training, and key skills. Full-time...SeniorTrainingPermanent employmentFull timeContract workWork experience placementWork at officeLocal area
- ...individuals to join our team.We are looking to add a Senior Electronics Test Engineer II to our team. If you are excited about working in a startup... ...such as test software and documentation templates. Training technicians and operators to perform tests. Contributing to lab...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal areaFlexible hours
$87.63k - $128.69k
...incidents, Major incidents, etc.) Phishing training and simulation Assist with AEP’s phishing... ...and training Principal Accountabilities: Help coordinate some work assignments of lower... ...the following disciplines DLP Engineer Senior Cybersecurity Engineer - DLP Senior Data...SeniorTrainingFull timeWork experience placement$140k - $222k
...Mentor projects), special assignments around training (i.e., reimbursement marketplace, managed... ...presentations that provide customer focused solutions. As a trusted oncology consultant... ...degree required; MBA preferred. For OSC II: 5 of more years of successful US pharmaceutical...SeniorTrainingTemporary workLocal areaRelocationNight shiftWeekend work$20 per hour
Job Summary Senior Support Technicians assist in the preparation and testing of electronic voting equipment. They also support the delivery and... ...and apps is required. A valid driver's license is required. Training on elections procedures, operation of the electronic...SeniorTrainingHourly payTemporary workSeasonal work$121.67k - $167.3k
...Job Description POSITION: Yield Control Technology Engineer II - or - Senior Yield Control Technology Engineer (YCTE) DIVISION: Metrology... ...after evaluating the person’s education, experience, training, knowledge, skills, and abilities. POSITION SUMMARY The Yield...SeniorTrainingFull timeWork experience placementWork at officeRemote work- ...are looking to add several Senior Applications Engineer II to our rapidly growing... .... Some days will be spent helping shape the Cesium product roadmap... .... This role is heavily focused on technical customer... ...work experience, education/training, and key skills. Full-...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
- ...Salesforce Senior DeveloperLocations: AZ - Phoenix, CA - Los Angeles, CA - San... ...involving client and staff development, training and on-going client support. Focus would be on declarative solutions... ...Platform Developer I or Salesforce Platform Developer II Certifications...SeniorTrainingWork experience placement
- ...iterating applications over time. As a Senior Software Engineer II focusing on Computational Geometry & BIM at... ...and maintain internal tools to help visualize, instrument and debug the... ...actions, including recruiting, hiring, training, and promoting employees, without regard...SeniorTrainingFull timeFor contractors
- ...product presentations, lunch-and-learn sessions, and customer training opportunities Attend industry conferences, trade shows, and... ...manage multiple projects and priorities simultaneously Customer-focused mindset with strong problem-solving abilities Ability to...SeniorTrainingFull timeWork at officeOverseas
- ...extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package featuring health,...SeniorTrainingPermanent employmentFull timeContract workWork experience placementLocal area
$95.86k - $208.27k
...opportunities, a world-class training facility, and leading market tools, we help our people continue to... ...is currently seeking a Senior Specialist, IAM,... ...Infrastructure Library (ITIL) managed services contextBachelor... ...certification with a focus on Incident Management is...SeniorTrainingH1bLocal areaNight shiftWeekend work- ...consistent service delivery by helping ensure agents are... ...Lead provides ad hoc training, coaching, and real-time... ....Familiarity with ITIL service management concepts... ....Prior experience as a senior agent, floor support resource... ...customer focus and commitment to service...SeniorTraining
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Help Desk Technician II — ITIL & Training Focus. Be the first to apply!
- systems support technician Austin, TX
- help desk technical support Austin, TX
- support analyst Austin, TX
- technical analyst Austin, TX
- technical support assistant Austin, TX
- help desk assistant Austin, TX
- IT assistant Austin, TX
- tech aide Austin, TX
- IT help desk technician Austin, TX
- remote (work from home) technical support representative Austin, TX



