Shift Supervisor

DFW International Airport 2417 N Support Rd Suite C120 Dallas, TX 75261, USA Description Shift Supervisor – Dining Division Location: DFW Airport Pay: Competitive Hourly Rate Classification: Non-Exempt Reports To: General Manager Lead the Team. Drive Results. Deliver Great Guest Experiences. Paradies Lagardère is seeking an energetic and motivated Shift Supervisor to support daily operations and lead team members in a fast-paced airport dining environment. This position plays a key role in ensuring excellent customer service, maintaining operational standards, and creating a positive, productive workplace culture. The Shift Supervisor serves as a leader on duty, providing direction, coaching, and support to team members while ensuring smooth operations, guest satisfaction, and adherence to company policies and procedures. Key Responsibilities Supervise and support daily operations during assigned shifts Lead, motivate, and develop team members to achieve performance goals Ensure exceptional guest service and a positive customer experience Monitor workflow, staffing levels, and operational efficiency Assist with training, coaching, and onboarding new employees Ensure compliance with company policies, safety standards, and food safety requirements Address customer concerns and resolve issues professionally Support inventory management, product quality, and loss prevention efforts Assist with opening, closing, and cash-handling procedures as required Communicate operational updates and shift performance to management Qualifications Previous retail, restaurant, hospitality, or customer service experience preferred Prior supervisory or leadership experience preferred Strong communication and interpersonal skills Ability to lead by example in a fast-paced environment Excellent organizational, problem-solving, and decision-making abilities Customer-focused with a team-oriented mindset Flexible availability, including nights, weekends, and holidays Physical Requirements Ability to stand and walk for extended periods Ability to lift up to 50 pounds when necessary Ability to work in a fast-paced environment with varying temperatures and noise levels Frequent bending, reaching, lifting, and carrying as part of daily operations Competitive pay and benefits Career growth and advancement opportunities Training and development programs Opportunity to work with recognized dining and retail brands Supportive team culture focused on service excellence Disclaimer This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind. Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities. 2849 PACES FERRY ROAD | OVERLOOK I, 4TH FLOOR | ATLANTA, GEORGIA 30339 |ph. View phone number on click.appcast.io | fax. View phone number on click.appcast.io Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Paradies Lagardère