Desktop Engineer
Diverse Lynx
Role: Desktop Engineer
Location: 600 Washington Blvd., Stamford, CT 06901, USA (onsite, locals only)
Duration: 6 months
Pay Rate: $45 W2 On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at:
• 600 Washington Blvd., Stamford, CT (Primary Site)
• 35 Nutmeg Drive, Trumbull, CT (Disaster Recovery Site) Description:
Top skills:
Location: 600 Washington Blvd., Stamford, CT 06901, USA (onsite, locals only)
Duration: 6 months
Pay Rate: $45 W2 On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at:
• 600 Washington Blvd., Stamford, CT (Primary Site)
• 35 Nutmeg Drive, Trumbull, CT (Disaster Recovery Site) Description:
- Walk-up, phone, and email support with no appointment needed.
- Full incident resolution related to Local Services.
- Replacement/swap of faulty equipment and peripherals using client owned stock.
- General IT guidance and support for user devices.
- Management of local consigned hardware stock for break-fix and service requests.
- Logging of Incidents or Service Requests on behalf of users when required.
- Completion of Service Requests that can be resolved directly on-site.
- Implementing small service improvements based on recurring user feedback.
- Providing both ticket-based and in-person ("shoulder-tap") support for Desktop and Voice-related issues.
Top skills:
- Support for Desktop Win 11 and Voice-related issues
- General IT guidance
Vacancy posted 5 days ago
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