Operations Supervisor

Job Description

The Operations Supervisor will oversee day-to-day activities in Production/Warehousing/Distribution/Logistics to maximize efficiency, manage floor staff, and enforce safety rules. Leads the development and implementation of activities in production and organization areas to meet production/shipping goals, quality, cost objectives, and satisfying delivery expectations of raw materials, subassemblies, and finished product. Monitors KPIs, handling work schedules, conducting performance evaluations for floor staff, and resolving on-the-floor issues. This position requires daily on-site work at the physical job site.

Duties & Requirements

1. Accomplish manufacturing and fulfillment staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, motivating, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
2. Maintain staff by recruiting, selecting, orienting, and training employees; setting staff goals; evaluating performance; identifying and developing personal growth opportunities.
3. Oversee and manage production, fulfillment, and/or shipping plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries. Delegating as required.
4. Provide manufacturing, service repair, and shipping information by compiling, initiating, sorting, and analyzing production performance records, data and KPIs, answering questions and responding to requests.
5. Sustain quality processes by establishing and enforcing organization standards. As well, responding to quality audits and action items.
6. Create and revise systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements, implementing change.
7. Resolve personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
8. Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures.
9. Actively participate in 6S Program.

Other duties as assigned/required by manager.

Other Skills & Experience

1. Minimum of 5 years of experience: Operations Manufacturing, Service Repair, and/or Distribution Logistics environment.
2. Ability to work in fast-paced operations/warehouse/fulfillment settings.
3. Has proven experience in supervisory, coaching, managing processes in a fast-paced environment, continuous improvement, process improvement, tracking budget expenses, key performance indicators (KPIs), production planning, strategic planning, dealing with complexity, financial planning and strategy, manufacturing, and fulfillment processing.
4. Has solid understanding of data analysis and process improvement methods (Lean Manufacturing, Kaizen, 6S Program)
5. Strong leadership, conflict resolution, and effective communication skills

Education, Experience, & Formal Training

1. High School Diploma or equivalent required; Associate or College degree relevant to business, supply chain, logistics preferred.
2. APICS Certification preferred
3. Good working knowledge of SAP and BOM (Bill of Materials) structure and purpose.
4. Good working knowledge of Microsoft Office suite of tools (Outlook, Excel, Word).

Physical Demands & Working Conditions

1. Frequent lifting =<25 lbs., occasional lifting =<50 lbs.
2. Wear PPE (Personal Protective Equipment) as required.
3. Walk and stand on even surfaces for up to 6 hours in one working stretch.