Pharmacy Technician - Patient Services Representative

Job Description

Job Description

Overview

Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities.

Shift: Monday-Friday 8:00am-5:00pm

Responsibilities

• Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
• Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
• Escalates to a clinician as needed
• Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
• Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
• Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
• Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
• Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
• Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
• Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
• Participates in branch management, department and intra-departmental meetings and quality improvement activities
• Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
• Other duties as assigned
• Supervisory Responsibility: No

Qualifications

• Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
• Registered Pharmacy Technician license in state of practice per state regulations
• National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
• One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
• General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
• Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
• Effective mathematical and communication skills required
• Basic pharmacy knowledge of reading and interpreting prescriptions
• Ability to work independently, accurately, and efficiently

**To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs**