Store Manager

Description:
1.0 JOB DESCRIPTION - POSITION : STATION MANAGER


2.0 BASIC FUNCTION:

i. The basic function of the Station Manager is to ensure that the company's policies and directives are carried out at the store/station level and that the objectives established for the store/station are realized.

1. REPORTING RELATIONSHIPS:


a. The manager is appointed by the supervisor of store operations with the approval of the manager of store operations and reports directly to the supervisor of store operations.


b. Reporting to the manager are attendants, cashiers, image coordinators, and any other store/stations personnel.


2. AUTHORITY:


a. The manager receives authority from the supervisor of store operations and is delegated the full authority necessary to supervise the activities of the store/station within established company policies.


b. The manager has authority over all store personnel and the authority to delegate duties as necessary to ensure prompt, efficient operations of the store.

4. SPECIFIC DUTIES:


a. The duties of the station manager include, but are not necessarily limited to the following:


i. Establish and maintain close communication and coordination with all store/station personnel to assure attainment of operational goals and objectives and satisfactory customer service.


ii. Hire, Train, Supervise, Motivate, Evaluate, and Terminate, as appropriate, personnel of the store. The supervisor is to ensure proper and complete documentation must approve all hiring and terminations. The supervisor must authorize rehires.


iii. Maintain displays in an attractive manner utilizing proper floor layout.


iv. Provide for and maintain effective and proper housekeeping practices.


v. Establish and maintain effective working and safety rules.


vi. Ensure the security of the store/station and its contents at all times.


vii. In close cooperation with the supervisor of store operations, increase sales through genuine and concerned service to customers using good sales techniques.


viii. Ensure the efficient management of the store/station so as to streamline paper flow as well as the equalize work office.


ix. Maintain open and effective communication with the office.


x. Provide for adequate store/station supplies while staying within the budget guidelines. (NO UNAUTHORIZED PURCHASES).


xi. Develop and maintain effective control of all cash sales assuring only authorized persons have access to it and that cash is properly accounted for.


xii. Coordinate with the supervisor promotions to attract new customers as well as increase sales.


xiii. Provide the supervisor with any on going sales/marketing or advertising activities that may be required.


xiv. Maintain price lists of items and services currently offered in this functional area. THIS INCLUDES GAS SURVEYS/CHANGING GAS PRICES AS SOON AS THE NEW PRICE IS REPORTED).


xv. PREPARE DAILY BANK DEPOSITS ACCURATELY AND ON A TIMELY BASIS. CALL IN BANK DEPOSIT INFORMATION TO THE MAIN OFFICE ON A TIMELY BASIS. (ALL DEPOSITS SHOULD BE IN THE BANK NO LATER THAN 10:00AM AND CALLED TO THE OFFICE BY 10:30AM).


xvi. Take daily stick tank readings and ensure that the readings are called in to the appropriate person on a daily basis.


xvii. Ensure that all reports are accurate and up to date and that the appropriate reports (including the station reports) are forwarded to the main office on a daily basis.


xviii. Prepare the work schedule and ensure that all employee time sheets, time cards, and other personnel sheets are correct and up to date and forwarded to the main office on a timely basis.

xix. Ensure that inventory is controlled and all orders are placed on a timely basis and according to established procedures. Also, ensure that all deliveries are received and documented according to established company policy.


xx. Ensure that all equipment is properly maintained and in good working order.


xxi. When necessary, repairs are to be promptly called into the office and fully documented when completed.


xxii. Ensure that all store/station employees strictly adhere to the company's check cash policy.


xxiii. Complete all other tasks, assignments and requests as may be required by the supervisor.

Requirements:
1. PHONE (IN WORKING ORDER)
2. VALID DRIVERS LICENSE
3. CURRENT CAR INSURANCE
4. CAR (IN WORKING ORDER)
RESPONSIBILITIES:


a. The station manager is directly responsible and accountable to the Supervisor of store operations.


b. Establish and adhere to the store budget in coordination with the supervisor of store operations. (NO UNAUTHORIZED PURCHASES) YOUR SUPERVISOR SHOULD BE AWARE OF ANY PAID OUTS.


c. Responsible for the smooth and efficient operation of the store/station, providing effective leadership for all personnel assigned to this position.


d. Supervise the administrative function of the store/station area. This includes ensuring the accuracy and timely preparation of all reports. (REPORTS SHOULD BE DONE & SENT TO THE OFFICE NO LATER THAN 12:00PM).


e. Responsible for inventory control including maintaining all inventories at adequate levels. Report inventory or cash discrepancies to Supervisor or Security Person IMMEDIATELY.


f. Responsible for controlling cash, this includes making certain that all cash (including checks and charges), is kept secure and is properly handled and accounted for. Ensure that bank deposits are correct and made on a timely basis. (BANK DEPOSITS TO THE BANK NO LATER THAN 10:00AM). Deposit amount called into Office no later then 10:30 am. If there is a problem your supervisor should be notified.


g. Responsible for scheduling and assuring all hours are covered to provide the most efficient service to our customers.

Additional Info:
5. MEASURES OF PERFORMANCE:


a. The ability to ensure that the store/station operates efficiently and provides maximum service to the customer.


b. The ability to ensure that the store/station consistently reflects company standards for image and appearance at satisfactory levels.


c. The ability to maintain cash sales control and ensure that all cash is accounted for and handled according to established company policy. This includes the degree to which cash overages and shortages are kept under control.


d. The ability to ensure that the companies check cashing policy is strictly adhered to.


e. The degree to which all reports and documentation are prepared accurately and on time.


f. The degree to which inventory is controlled.


g. The degree to which shoplifting is kept to a minimum.


h. The degree to which overtime and labor costs are controlled.


i. The degree of perceived satisfaction of the supervisor.


j. The degree of morale and motivation within the store/station.


k. The ability to meet and exceed the store's/station's sales goals.

HPC ACKNOWLEDGEMENT

FOR MANAGER PERSONNEL FILE:

THIS IS TO CONFIRM THAT I HAVE READ THE HERDRICH PETROLEUM CORP JOB DESCRIPTION/PROCEDURE, WHICH IS DATED SEPTEMBER 21, 1999, AND AGREE TO ABIDE BY THE PROCEDURES DESCRIBED WITHIN.

IN UNDERSTAND THAT MANAGEMENT RESERVES THE RIGHT TO CHANGE, MODIFY OR CANCEL THE CONTENTS OF THIS PROCEDURE IN WHOLE OR IN PART AT ANY TIME.

I UNDERSTAND THAT I AM REQUIRED TO WORK A MINIMUM OF 45 HOURS PER WEEK UNLESS AUTHORIZED BY MY SUPERVISOR.

I UNDERSTAND THAT AS MANAGER SOMETIMES I MAY BE REQUIRED TO WORK SEVERAL MORE HOURS IF CIRCUMSTANCES REQUIRE IT.

I UNDERSTAND THAT AS A MANAGER I AM REQUIRED TO CLOCK IN JUST AS EVERYONE ELSE, EVEN THOUGH I AM BEING PAID SALARY.

I UNDERSTAND THAT AS A MANAGER I AM TO BE HERE CERTAIN HOURS SO THAT I CAN ACCOMPLISH PROCEDURES AS STATED IN MY JOB DESCRIPTION.

I UNDERSTAND THAT THE COMPUTER ASSIGNED TO THE STORE IS THE PROPERTY OF HERDRICH PETROLEUM CORP ONLY AN OFFICER OF HERDRICH PETROLEUM CORP IS ALLOWED TO LOAD OR UNLOAD PROGRAMS. ANY PERSON NOT AUTHORIZED WILL NOT BE ALLOWED TO WORK ON COMPUTER.

ANY OF THE HOURS LISTED BELOW ARE ADEQUATE TO CHOOSE, THE CHOICE IS UP TO THE MANAGER AND APPROVED BY THE SUPERVISOR.

TO BE A MANAGER OR ASSISTANT MANAGER YOU MUST HAVE THE FOLLOWING ITEMS, AND IF YOU LOSE THESE ITEMS HERDRICH PETROLEUM CORP MUST BE NOTIFIED SO YOU CAN BE RE-EVALUATED:

1. PHONE (IN WORKING ORDER)
2. VALID DRIVERS LICENSE
3. CURRENT CAR INSURANCE
4. CAR (IN WORKING ORDER)