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Area Coach

$10 per hour

ES-O-EN Management LLC

Job Description

Job Description

About the Job:

As an Area Coach, you'll be at the helm of 4-7 dynamic franchisee locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach.

The Day-to-Day:

  • Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
  • Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.
  • Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
  • Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.
  • Uphold the highest standards of OSHA, health and safety codes, and company safety policies.
  • Drive recognition and motivation across the market.
  • Address Employee Relations (ER) issues proactively, providing assistance as needed.
  • Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.

Is This You?

  • 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
  • Proven track record in selecting, coaching, and developing managerial employees.
  • Proficient in business math, accounting, and analytical/decision -making skills.
  • Strong communication, interpersonal, and conflict resolution skills.
  • Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
  • Exceptional team-building abilities.
  • Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Internal Promotion Qualifications

  • Current Taco Bell employee with success in high sales volume, or equivalent ops management experience in Fortune 500 environments
  • Consistent avg. supreme score A & B
  • No underperforming stores (Supreme score C or F)
  • Evidence of successful coverage of area while ACs are on leave
  • Served as a mentor to potential and new RGMs
  • Successful or higher mid and year end performance appraisal ratings for minimum two cycles

Work-Hard, Play-Hard: 

  • Competitive starting salary with bonus plan
  • Comprehensive medical and dental benefits
  • 4 weeks of PTO per year
  • Auto and Technology Allowances
  • Discounts for life’s adventures (ex: theme parks, wireless plans, etc.)
  • Opportunities to support the Taco Bell Foundation’s educational initiatives and programs.
  • Discounts, free food, swag and… honestly, too many good benefits to name 
Vacancy posted 6 days ago
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